Troubleshoot
Troubleshoot XCP NFS errors
Review the solutions to troubleshoot your issue.
XCP issues and solutions
XCP issue Solution
xcp: ERROR: compare batches: Incompatible index
file. Please use the index file generated with the
current version of XCP only. Alternatively, you can
download an older XCP binary from xcp.netapp.com.
You are trying to perform operations on an index that
was generated using an XCP version older than XCP
1.9. This is not supported. It is recommended to
complete any in-progress migrations and then switch
to this version of XCP. Alternatively, you can re-run the
scan, copy or verify commands to generate a new
index with XCP 1.9.
xcp: ERROR: must run as root
Execute XCP commands as root user
xcp: ERROR: License file
/opt/NetApp/xFiles/xcp/license not found.
Download the license from the XCP site, copy it to
/opt/NetApp/xFiles/xcp/, and activate it by
running the
xcp activate command.
xcp: ERROR: This license has expired
Renew or obtain the new XCP license from the XCP
site
.
xcp: ERROR: License unreadable
License file might be corrupted. Obtain the new XCP
license from the
XCP site.
xcp: ERROR: XCP not activated,
run 'activate' first
Run the xcp activate command
This copy is not licensed Obtain the appropriate XCP license file. Copy the
XCP license to the
/opt/NetApp/xFiles/xcp/
directory on the XCP server. Run the xcp activate
command to activate the license.
xcp: ERROR: Failed to activate license: Server
unreachable
You are trying to activate the online license and your
host system is not connected to the internet. Make
sure your system is connected to the internet.
xcp: ERROR: Failed to activate license: Server
xcp.netapp.com unreachable
xcp: HINT: Configure DNS on this host or return to
the license page to request a private license
Expected error: Failed to activate license: Server
xcp.netapp.com unreachable
Make sure xcp.netapp.com is reachable from your
host or request for the offline license
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