NetApp XCP - Troubleshoot XCP File Analytics Errors

Issue Solution
xcp copy: ERROR failed to obtain fallback security
principal (Post adding destination box entry in the
hosts files)
Error messaged logged in xcp.log file:
'No mapping between account names and
security IDs was done'
The fallback user/group does not exist at the target
system (destination box) or active directory.
Rerun the command with correct fallback user/group
options
xcp copy: ERROR failed to obtain fallback security
principal (Post adding destination box entry in the
hosts files)
Error messaged logged in xcp.log file:
pywintypes.error: (87,
'LookupAccountName', 'The parameter is
incorrect.')
Incorrect parameter for fallback user/group option.
Rerun the command with the correct syntax for
fallback user/group options
xcp copy with ACL migration
Error message logged in xcp.log file:
pywintypes.error: (1314,
'GetNamedSecurityInfo', 'A required
privilege is not held by the client.')
An issue related to security descriptors because the
migration user account only has the required
privileges for XCP to retrieve owner, group, and
DACL. It cannot retrieve SACL.
Add your migration user account to the "Manage Audit
and Security Log” policy in your Active Directory.
Reference:
Manage auditing and security log
Troubleshoot XCP File Analytics errors
Review the solutions to troubleshoot your issue.
Issue Solution
PostgreSQL service failed Run configure again and select the installation option. If the
previous installation was successful, you can select the repair
option. If you are still getting the error, try manual steps as
follows:
1. Restart the PostgreSQL service:
sudo systemctl restart postgresql.service
2. Check the service status:
sudo systemctl status postgresql.service |
grep Active
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