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Netscout aircheck G2 - User Manual

Netscout aircheck G2
141 pages
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Released 03/2016, Revision 09/2017
Copyright ©2017 NETSCOUT SYSTEMS, INC. All rights reserved.
All product names are trademarks of their respective companies.
Wi-Fi
®
is a registered trademark of the Wi-Fi Alliance.
AirCheck
G2
Wireless Tester
User Manual

Table of Contents

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Summary

I. Introduction

Link-Live Cloud Service

Online system for viewing, tracking, and organizing test data.

AirCheck G2 Manager

PC application for configuring, managing, and reporting test results.

About this Manual

Details about the manual's structure, navigation, and hyperlinks.

Register Your Product

Information on registering the product for updates and services.

II. AirCheck G2 Tester Physical Features

III. The AirCheck G2 Home Screen

IV. Discovering Networks and Access Points

The Networks List Screen

Provides an overview of discovered Wi-Fi networks, identified by SSID.

How to: Search for Ad-Hoc networks

Method to identify Ad-Hoc networks by looking for 0 APs and 1+ clients.

The Network Details Screen

Displays detailed information about a selected network.

The Access Points List Screen

Lists all discovered access points with key details.

The Access Point Details Screen

Shows detailed information for a specific access point.

V. Viewing Channel Usage

The Channels Utilization Screen

Provides an overview of channel usage for all channels and their APs.

The Select Channel Screen

Offers a close-up view of the selected channel's utilization.

The Channel Details Screen

Shows detailed information about the selected channel.

The Channels Overlap Screen

Displays graphical representation of channel width and overlap.

VI. Discovering Clients

The Client List Screen

Provides an overview of discovered Wi-Fi clients and their details.

The Client Details Screen

Displays detailed information about a selected client.

Troubleshoot: If the Tester Does Not Discover a Client

Addresses issues where the tester fails to discover a client device.

VII. Detecting Interferers

The Interferer Events List Screen

Lists detected interference events and details about the interferers.

The Interferer Event Details Screen

Shows detailed information for a specific detected interferer.

VIII. Using AutoTest to Diagnose Your Network Health

AutoTest Air Quality

Measures 802.11 Utilization, Interference, and Channel Quality.

802.11 Utilization

Shows top channels with the highest 802.11 utilization.

Non-802.11 Utilization

Shows top channels with the most non-802.11 interference like noise.

Co-Channel Interference

Identifies channels with multiple APs on the same channel.

Adjacent Channel Interference

Identifies 2.4-GHz channels with overlapping APs causing interference.

Rogue Access Points Test

Classifies Rogue Access Points based on their authorization status.

AutoTest Network Tests

Checks network availability, interference, security, and connectivity.

How to: Run Network Tests as part of AutoTest

Steps to include network tests within the AutoTest process.

XII. Verifying Connectivity and Coverage

The Connect to Network and Connect to AP tests

Tests client connectivity to networks and access points.

Defining Ping and TCP Port Open Test Targets

Configures devices/servers for ping and TCP port tests.

How to: Add a new network Test Target

Steps to add a custom target for network tests.

Running a Connect to Network or Connect to AP Test

Executes tests to verify network and AP connectivity.

Reviewing Connect to Network or AP Results

Analyzes results of connection tests, indicating success or failure.

IP Address

Displays the IP address of the established connection.

Captive Portal

Handles captive portals by opening a browser for credential entry.

Target Tests

Shows results for default and user-defined test targets.

Reviewing User-Defined Test Target Results

Analyzes the results of user-defined ping and TCP port tests.

IX. Testing Ethernet for Access Point Backhaul

The Ethernet Test Results Screen

Displays high-level pass/fail results for Ethernet test components.

X. Companion Services

Getting Started in Link-Live Cloud Service

How to set up and use the online service for test data management.

Getting Started with the AirCheck G2 Manager PC Application

How to install and use the PC application for tester management.

XI. Customizing the Tester for your Network

Changing the Location Settings and Language

Configures country settings for legal channels and device language.

How to: Change the location settings

Steps to select the country for legal channel display.

How to: Change the language on the Tester

Steps to select the device's display language.

Entering Network Security Credentials

Methods for entering and saving network and AP security credentials.

How to: Enter credentials from the Networks or Access Points list

Steps to enter credentials directly from network/AP details.

How to: Enter credentials in the Settings menu

Steps to enter credentials via the device's Settings menu.

How to: Enter credentials in AirCheck G2 Manager

Steps to enter credentials using the PC Manager application.

Using Profiles to Manage Settings and Security Credentials

Manages configuration settings and security credentials for networks and APs.

How to: Save the current settings as a Profile on the AirCheck G2 Tester

Saves current tester configurations as a named profile.

How to: Transfer a Profile from a PC to the Tester

Transfers saved profiles from a PC to the AirCheck G2 Tester.

How to: Load a Profile that is saved in the AirCheck G2 Tester

Loads a previously saved profile onto the AirCheck G2 Tester.

How to: Delete a Profile on the Tester

Removes a saved profile from the AirCheck G2 Tester.

Adjusting the Test Thresholds

Sets thresholds for rating network quality (pass/warning/fail).

How to: Change the test thresholds on the Tester

Steps to adjust signal, noise, and other test thresholds.

XIII. Locating an Access Point, Client, or Interferer

How to: Locate an AP, Client, or Interferer

Provides general steps for locating specific devices.

How to: Search using the Internal Antennas

Details the search pattern for locating devices with internal antennas.

The Locate AP Screen

Displays real-time signal strength for locating an access point.

The Locate Client Screen

Displays real-time signal strength for locating a client.

The Locate Interferer Screen

Displays real-time signal strength for locating an interferer.

Using the External Directional Antenna

Guides on using the external antenna for precise signal source location.

How to: Use the external antenna to locate

Steps for connecting and using the external antenna for location.

XIV. Performing a Network Roaming Test

How to: Start a roaming test

Steps to initiate a network roaming test.

How to: Select a custom test target

Procedure to specify a custom target for roaming tests.

The Roaming Test Screen

Displays live data and AP information during a roaming test.

Ping Stats

Shows the percentage of ping packets lost during the test.

Connection Range (line graph)

Visualizes connection quality over time during a roaming test.

XV. Performing an Access Point Range Test

How to: Start a Range Test

Steps to initiate a range test for an AP.

How to: Select a custom test target

Procedure to specify a custom target for range tests.

The AP Range Test Screen

Displays AP name, target, and ping statistics for range tests.

Connection Range Line Graph

Visualizes connection quality over time during an AP range test.

XVI. Conducting iPerf Performance Testing

The Select iPerf Server Screen

Allows selection of an iPerf server or Test Accessory for testing.

How to: Run an iPerf test

Steps to initiate and run an iPerf performance test.

Reviewing iPerf Test Results

Analyzes iPerf test results, including speed, signal, and retry rates.

TCP only Results

Displays upload and download speed results for TCP tests.

UDP only Results

Displays upload/download speed, jitter, and loss for UDP tests.

XVII. Saving Test Sessions and Managing Files

Saving Sessions and Packet Captures

Information on saving test results and capturing wireless packets.

How to: Save a Test Session

Steps to save collected test data into a session file.

How to: Save and View a Packet Capture

Details on capturing and saving wireless packet data.

Managing Files on the AirCheck G2 Tester

Tools for managing saved files on the device.

How to: Rename and Delete a file

Procedures for renaming and deleting session, screenshot, or capture files.

How to: Export files to a USB drive

Steps to transfer files from the tester to a USB drive.

How to: View available memory on the Tester

Checks the tester's total and free flash memory.

Using the Remote Interface

Accesses the tester's UI remotely via VNC.

Managing Profiles and Sessions on a PC using AirCheck G2 Manager

Guides on transferring and managing tester data via PC software.

How to: Transfer and view test sessions with AirCheck G2 Manager

Steps to transfer and view test sessions using the PC Manager.

How to: Transfer and view Profiles with AirCheck G2 Manager

Steps to transfer and view profiles using the PC Manager.

How to: Load the latest list of vendor prefixes into the Tester

Updates the tester with vendor MAC prefix information.

XVIII. All AirCheck G2 Settings

Profiles

Tools for managing tester profiles, including settings and credentials.

Networks

Allows adding, editing, and deleting networks and their credentials.

How to: Add a network and configure network settings

Steps to add a new network and configure its settings.

How to: Edit a network

Modifies settings for an existing network.

How to: Delete a network

Removes a network from the tester's configuration.

Access Points

Allows adding, editing, and deleting AP configurations.

How to: Add an AP and configure AP settings

Steps to add an AP and configure its settings.

How to: Edit an AP

Modifies settings for an existing access point.

How to: Delete an AP

Removes an access point from the tester's configuration.

802.11 Settings

Controls tester scans, displays, and network data transmission.

Signal Level Filtering

Turns signal level filtering on/off and sets minimum signal levels.

Group Virtual APs

Enables/disables virtual AP grouping for counting as one AP.

Inaudible Devices

Determines how previously detected but no longer heard devices are displayed.

Custom Signal Adjustments

Adjusts displayed signal strength for bands or channels.

Transmit Probes

Enables/disables transmitting probe requests to find hidden networks.

Default AP Authorization

Sets the default authorization class for all APs.

Interferer Settings

Controls how and when interfering devices are detected.

Ethernet Settings

Controls the Ethernet Test function, including PoE.

How to: Configure a Test Target for Ethernet Tests

Steps to configure a test target for Ethernet tests.

Thresholds

Sets values to rate performance quality (green/yellow/red).

AutoTest Settings

Configures settings for the AutoTest feature.

iPerf Settings

Controls aspects of the iPerf Test feature.

Test Targets

Tools for selecting, adding, changing, and deleting test targets.

How to: Add a User-Defined Test Target

Steps to add custom targets for network tests.

Location Settings

Determines legal Wi-Fi channels based on country selection.

Device Settings

Configures device-specific settings like date, time, language, audio.

Link-Live Settings

Configures automatic upload settings to the Link-Live Cloud Service.

XIX. Maintenance

Cleaning the Tester

Instructions for cleaning the display and case of the tester.

Updating the AirCheck G2 Firmware

Steps to download and install firmware updates.

Exporting a Troubleshooting Log

Saves troubleshooting log files to a USB drive.

Restoring Factory Defaults

Resets the tester to its original factory settings.

Viewing Device Information

Displays serial number, MAC addresses, hardware/software versions, and memory.

Troubleshoot: If the Tester Will Not Turn Off

Provides a solution for the tester not shutting down.

XX. Specifications and Compliance

Environmental Specifications

Lists operating temperatures, humidity, storage, shock, vibration, safety, altitude, and EMC.

General Specifications

Covers dimensions, weight, battery, display, interfaces, and antennas.

Wireless Specifications

Details Wi-Fi connectivity, operating frequencies, and transmitted frequencies.

Wi-Fi Antennas

Describes the internal and external Wi-Fi antennas.

Wi-Fi Adapter

Provides details about the Wi-Fi adapter, including data rates and security.

Certifications and Compliance

Lists various certification marks and compliance statements.

Federal Communication Commission and Industry Canada Interference Statement

FCC/IC compliance statements regarding interference.

Appendix A: Quick Reference: Examining your Network Health

How is my Network Quality?

Guides on assessing Wi-Fi air and network quality using AutoTest.

What is my Wi-Fi Network Quality?

Explains how to test network quality and interpret results.

Can I hear access points that support my networks?

How to check if APs are discoverable and support network requirements.

Can I connect?

Verifies the ability to connect to networks and APs.

Are there coverage holes in this area?

Assesses connection status and potential coverage issues.

Are there too many close APs using the same channel making my network slow?

Helps identify channel congestion causing slow network performance.

What is in the Wireless Environment?

Information on available wireless LANs, APs, and clients.

What Networks or Access Points Come into Range as I Move?

How to track networks and APs as you move through an area.

How Can I Document My Network and My Test Session?

Guides on saving test sessions and generating reports.

Netscout aircheck G2 Specifications

General IconGeneral
BrandNetscout
Modelaircheck G2
CategoryTest Equipment
LanguageEnglish

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