30
Do not return the product to the store
Contact your local after sales service
on www.netspa.eu
IMPORTANT
Here are some useful tips to help you to diagnose and rectify common sources of
trouble.
Problem Cause Solution
Control panel
screen does not
operate
Check power source
Power failure
Reset the RCD plug / Check if the wiring system is adapted to
the power of the pump unit (1540W)
Call for service if it does not reset
SPA pump does not
heat properly
Temperature set is too low Set to a higher temperature
Filter Cartridge is dirty Clean or Replace the cartridge (see chapter 5.2)
Too low water level Fill water to minimum water level
Heating element defective Call for service
Bubble massage
system does not
work
Pump is overheating Cut o the power and wait until the pump has cooled.
Auto shut-down feature (30min) is
activated
Press the bubble button to reactivate
Malfunction of the pump unit Call for service if it does not reset
Water ltration does
not work
Filter Cartridge is dirty Clean or Replace the cartridge (see chapter 5.2)
Inlet and outlet blocked Clean the inlet and outlet
Air inside the pump Fill water to minimum water level
Malfunction of the pump unit Call for service if it does not reset
Pump leakage
Adaptor seal improperly Replace the seal in the right position
Water leakage from pump body Check the pump body, call for service
Spa pool leakage Spa pool is torn or punctured Use provided repair kit (see chapter 5.4)
Water is not clean
Insucient ltering time Increase the ltering time
Filter Cartridge is dirty Clean or Replace the cartridge (see chapter 5.2)
Pool lled water quality Change the pool water completely
Improper water treatment Refer to the chemical manufacturer’s instructions
The screen dis-
plays CHG FIL
The lter has spent 150 hours of use Change the lter and press the lter button for 5s
6. TROUBLE SHOOTING
6.1. Troubleshooting
!
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