Nevro HFX TSM3000 - Troubleshooting Guide

8
Troubleshooting quick guide
What you hear What you see What it means What to do
Continuous beeping
for 60 seconds.
Continuous beeping
for 60 seconds.
All the Stimulation
Level Indicator lights
are blinking.
All the Battery Level
lights are blinking.
There may be a
loose connection
between a lead and
your trial device.
Your trial device
battery is low or
completely empty.
Dismiss the beeping
and blinking by
pressing and holding
the ON/OFF Button for
up to 5 seconds.
Contact your Nevro
HFX Care Team.
Dismiss the beeping
by pressing and
holding the ON/OFF
Button for up to 5
seconds. The battery
lights will continue
to ash.
Contact your Nevro
HFX Care Team.
For Trial Patients
(TSM3000/TSM3500)
How to Use Your Trial Device
Your Nevro HFX Care Team Contact Information
Please call 1-844-331-1001
Monday - Friday 9:00am - 5:00pm