NEW POL NW912EU - User Manual

Questions and Answers

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Tyler ChapmanAug 17, 2025
What to do if my NEW POL NW912EU Washer does not start?
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  James MartinezAug 17, 2025
  If your NEW POL Washer doesn't start, there could be several reasons: * It might not be plugged in, so ensure it's properly connected to a power outlet. * Check the fuses and replace them if they are faulty. * Verify that there is mains power supply. * Make sure you have pressed the Start/Pause button. * Ensure the programme dial is set to the desired position and not on ‘stop’. * Confirm that the machine door is completely closed.
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Jeffrey HughesAug 20, 2025
Why is my NEW POL NW912EU not intaking water?
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  isullivanAug 20, 2025
  If your NEW POL Washer isn't taking in water, here are a few things to check: * Make sure the water tap is turned on. * Inspect the water inlet hose to ensure it's not twisted; untwist it if necessary. * The water inlet hose may be clogged, so clean the filters. * The inlet filter itself might be clogged, so clean the inlet filters. * Ensure the machine door is completely closed.
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carly48Aug 22, 2025
How to stop my NEW POL Washer from vibrating?
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  Billy GrayAug 23, 2025
  If your NEW POL Washer is vibrating, it could be due to a few reasons: 1. Check if the feet have been properly adjusted and adjust them if necessary. 2. Ensure that the transit bolts, which are fitted for transportation, have been removed from the machine. 3. If you have a small load in the drum, this will not prevent the machine operation. 4. Avoid overloading the drum and ensure that the laundry is evenly spread. 5. Make sure your washing machine is not placed on a hard surface.
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Kimberly ReeseAug 26, 2025
What causes unsatisfactory washing results in my NEW POL Washer?
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  Sydney HornAug 26, 2025
  If you're experiencing unsatisfactory washing results with your NEW POL Washer, it could be due to hard water. In this case, increase the amount of detergent you're using, following the manufacturer’s instructions. Also, make sure your laundry is spread out in the drum.
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Kara MaysAug 28, 2025
What to do if my NEW POL NW912EU Washer does not discharge water?
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  James KimAug 28, 2025
  If your NEW POL Washer isn't discharging water, check the following: * Inspect the drain hose for any clogs or twists; clean or untwist it as needed. * Clean the pump filter, as it may be clogged. * Ensure that your laundry is spread evenly in the machine to avoid it being too tightly packed.
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Jeffrey DunnAug 31, 2025
Why is there excessive foam in the detergent drawer of my NEW POL NW912EU?
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  Justin RothAug 31, 2025
  If you notice excessive foam in the detergent drawer of your NEW POL Washer, it's likely due to: * Using too much detergent. To stop the foam, press the Start/Pause button, dilute one tablespoon of softener into 1/2 litre of water, pour into the detergent drawer, and then press the Start/Pause button again after 5-10 minutes. * Using the wrong detergent. Ensure you only use detergents specifically produced for automatic washing machines.
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ryan18Sep 3, 2025
Why is my NEW POL NW912EU not washing clothes properly?
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  david87Sep 3, 2025
  If your NEW POL Washer is not washing properly, consider these points: * The programme selected might not be suitable for how dirty the washing is. Refer to the programme tables to choose a more appropriate setting. * You might not be using enough detergent. Follow the instructions on the detergent packaging for the correct amount. * The machine might be overloaded. Ensure you haven't exceeded the maximum capacity for the programme you've selected.
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Lisa BarrettSep 5, 2025
Why does my NEW POL Washer discharge water as soon as it is loaded?
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  Veronica RodriguezSep 5, 2025
  If your NEW POL Washer immediately discharges water as soon as it's loaded, it's likely because the end of the water drain hose is too low. Check that the drain hose is at a suitable height.
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Robert DavisSep 8, 2025
How to remove detergent residue from laundry after washing in my NEW POL NW912EU?
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  madisonlinSep 8, 2025
  If your laundry has detergent residue after washing in your NEW POL Washer, it may be because non-dissolving particles of some detergents can appear as white spots. To resolve this, perform an extra rinse or clean your laundry with a brush after it dries.
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Virginia BallSep 12, 2025
Why do grey spots appear on laundry washed in my NEW POL Washer?
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  Cindy VazquezSep 12, 2025
  If grey spots appear on your laundry after washing in your NEW POL Washer, it's likely due to untreated oil, cream, or ointment on the items. For the next wash, use the amount of detergent as instructed on the packaging.