What to do if my NEW POL NWT0912 does not start?
If your NEW POL Washer doesn't start, check the following: ensure the machine is plugged in, replace any faulty fuses, verify the mains power supply is working, press the Start/Pause button, turn the programme dial to the desired position, and make sure the machine door is completely closed.
Why is my NEW POL Washer vibrating so much?
If your NEW POL Washer is vibrating, it could be due to several reasons: the feet may need adjusting, the transit bolts (fitted for transportation) might not have been removed, the load in the drum could be too small, the machine may be overloaded or the laundry is unevenly spread, or the machine is placed on a hard surface. Adjust the feet, remove transit bolts, avoid overloading, spread laundry evenly and do not set up your Washing Machine on a hard surface.
What to do if my NEW POL NWT0912 does not intake water?
If your NEW POL Washer isn't taking in water, make sure the water tap is turned on. Also, check the water inlet hose for any twists and untwist it if necessary. Clean the water inlet hose filters and the inlet filters. Finally, ensure the machine door is completely closed.
What to do if my NEW POL NWT0912 doesn't discharge water?
If your NEW POL Washer isn't discharging water, inspect the drain hose for clogs or twists; clean or untwist it as needed. Also, check the pump filter and clean it if it's clogged. Make sure laundry is spread evenly in the machine.
Why is there excessive foam in the detergent drawer of my NEW POL Washer?
Excessive foam in the detergent drawer of your NEW POL Washer is likely due to using too much detergent or using the wrong type. To stop the foam, dilute one tablespoon of softener into 1/2 litre of water and pour into the detergent drawer. Press the Start/Pause button after 5-10 mins. Only use detergents produced for automatic Washing Machines.
Why is the washing result unsatisfactory in my NEW POL NWT0912?
An unsatisfactory washing result from your NEW POL Washer can occur if your washing is too dirty for the selected program, if you used an insufficient amount of detergent, or if there is too much laundry in your machine. Use the amount of detergent as instructed on the packaging. Check that the maximum capacity for the selected programme has not been exceeded.
Why does my NEW POL NWT0912 Washer discharge water as soon as it is loaded?
If your NEW POL Washer discharges water as soon as it's loaded, the end of the water drain hose might be too low. Check that the drain hose is at a suitable height.
Why does laundry have detergent residue after washing in my NEW POL NWT0912 Washer?
If your laundry has detergent residue after washing in your NEW POL Washer, non-dissolving particles of some detergents may appear on your laundry as white spots. Perform an extra rinse, or clean your laundry with a brush after it dries.
Why do grey spots appear on laundry after washing in my NEW POL NWT0912?
If grey spots appear on your laundry after washing in your NEW POL Washer, there might be untreated oil, cream, or ointment on your laundry. Use the amount of detergent as instructed on the packaging in the next wash.
Why does the spin cycle not start or starts late on my NEW POL Washer?
If the spin cycle doesn't start or starts later than expected on your NEW POL Washer, it is likely not a fault. The Unbalanced load control system has been activated. The Unbalanced load control system will try to spread your laundry. The spinning cycle will begin once your laundry is spread. Load the drum evenly for the next wash.
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