New Rock Technologies OM20G

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Summary

Accessories Overview

Main Body

The primary hardware unit of the OM20G/OM50G system.

Power Adapter

Supplies electrical power to the device.

Grounding Cable

Ensures electrical safety by connecting to ground.

Rubber Footpads

Provides stability and prevents surface damage.

Installation Guide Document

The printed document detailing the setup process.

19-inch Rack Mounting Kits

Optional hardware for mounting the device in standard racks.

Connection Steps

Connect to LAN

First step in establishing network connectivity for the device.

Connect Grounding

Connects the device to a protective earth ground.

Connect Power Adapter

Plugs the power adapter into the device and power source.

Connect PSTN Telephone Line

Attaches a traditional telephone line to the device.

Connect Analog Phone

Links a standard analog telephone to the device.

Analog Phone Functions

Obtain Phone Number

Procedure to retrieve the assigned phone number for an extension.

Obtain Device IP Address

Method to find the device's network address using an analog phone.

IP Phone Registration

Input Extension PIN

Entering the PIN to register an IP phone extension after connection.

Reboot for Configuration

Restarting the device to make the registration settings effective.

Default Extension PINs

List of factory default extension numbers and their associated PINs.

Log into OM20 G;OM50 G Web Interface

Obtain Device IP Address

Method to find the device IP address via analog phone or Finder software.

Access Web Interface

Entering the device IP address in a browser to access the management interface.

Change Default Password

Recommendation to change the initial password after the first login.

Mobile Extension Setup

Download WeWei App

Scanning QR code to download and install the WeWei mobile application.

Register Mobile Extension

Entering credentials in WeWei app to register the mobile extension.

NeeHau Business Phone Assistant

Install NeeHau Assistant

Downloading and installing the NeeHau software from the OM20G/OM50G interface.

Login as User

Logging into NeeHau with extension PIN to bundle it.

Login as Administrator

Logging into NeeHau with admin credentials for management.

Static IP Address Configuration

Configure via Analog Phone

Method 1: Using an analog phone to dial *90 and set network parameters.

Configure via Web Interface

Method 2: Setting static IP via the device's web interface Network page.

Important Notes

FXS Port Usage

Do not connect POTS or PBX phone lines to FXS ports.

Factory Reset

Procedure to restore the device to factory default settings.

Power Adapter Usage

Use only the power adapter supplied with the OM20G/OM50G.

The New Rock OM20G/OM50G is a series of IP PBX devices designed for small to medium-sized businesses, offering a comprehensive suite of communication features. This Quick Installation Guide provides an overview of the device's components, connection procedures, and initial configuration steps.

Function Description

The OM20G/OM50G serves as a central communication hub, integrating various telephony services. It supports IP phones, analog phones, and PSTN telephone lines, facilitating internal and external calls. Key functionalities include:

IP Telephony: Connects to IP phones, enabling advanced features like extension dialing and call management.
Analog Phone Support: Provides FXS ports for connecting traditional analog phones, allowing them to integrate into the IP network.
PSTN Connectivity: Features FXO ports to connect to public switched telephone network (PSTN) lines, enabling calls to and from external landlines.
Mobile Extension (WeWei App): Allows users to register their Android or iOS smartphones as mobile extensions, extending the office phone system to their mobile devices. This enables making and receiving calls using their office extension number from anywhere with internet access.
Business Phone Assistant (NeeHau App): A desktop application that provides additional call management and configuration capabilities for business users.
Network Integration: Connects to the local area network (LAN) and the internet, enabling IP-based communication and remote access.
User Management: Supports the creation and management of extensions, including PINs and passwords for secure access.
Network Configuration: Allows for static IP address assignment and other network parameter configurations to ensure stable and reliable operation.

Important Technical Specifications

While specific detailed specifications are not fully listed in the provided document, the guide highlights several key aspects:

Device Models: OM20G and OM50G, indicating different capacities or feature sets within the series.
Ports:
- FXO Ports: For connecting to PSTN telephone lines.
- FXS Ports: For connecting analog phones.
- LAN Port: For connecting to the local area network.
- WAN Port: For connecting to the internet (implied by "PC WAN" label in the connection diagram).
- Grounding Port: For electrical grounding, ensuring safety and stability.
Power: Requires a power adapter supplied with the device.
Indicators: Front panel LEDs provide status information:
- FXO (Yellow): Indicates "Starting" status.
- FXS (Green): Indicates "Starting" status.
- PWR (Steady Green): Indicates "Successful startup."
Rack Mounting: Optional 19-inch rack mounting kits are available for professional installation in server racks.
Default IP Address: 192.168.2.218 (for initial login).
Default Administrator Password: admin54321 (for NeeHau Business Phone Assistant).

Usage Features

The OM20G/OM50G is designed for ease of installation and configuration, offering several user-friendly features:

Quick Installation Guide: Provides step-by-step instructions for connecting the device and performing initial setup.
YouTube Installation Video: Users can find a detailed installation video by searching "New Rock OM20G/OM50G" on YouTube.
Analog Phone Configuration: Basic configurations, such as obtaining the phone number (#00), device IP address (##), and network parameters (*90), can be performed directly from an analog phone connected to an FXS port.
Web-based Management Interface: The device can be configured via a web browser by entering its IP address, providing a graphical user interface for advanced settings.
Mobile App Integration (WeWei): The WeWei app allows for easy registration of mobile extensions by scanning a QR code, enabling mobile users to integrate seamlessly with the PBX.
Business Phone Assistant (NeeHau): The NeeHau app simplifies the bundling of extensions and provides an administrative interface for managing the system.
Front Panel Indicators: Clear LED indicators on the front panel provide immediate visual feedback on the device's operational status.
Rack Mount Option: Offers flexibility for deployment in various environments, from desktop use to professional rack installations.

Maintenance Features

The device includes features to ensure its longevity and ease of maintenance:

Grounding Cable: Essential for proper electrical grounding, which helps protect the device from power surges and ensures stable operation.
Rubber Footpads: Provided for desktop placement, preventing scratches and ensuring stability.
Factory Default Reset: A physical RST button allows users to restore the device to its factory default settings by pressing it for more than 3 seconds. This is useful for troubleshooting or reconfiguring the device from scratch.
Password Management: Users are strongly advised to change default passwords (for web login and NeeHau administrator) after the first login to enhance security.
Power Adapter: Emphasizes the importance of using only the power adapter supplied with the device to prevent damage and ensure proper functioning.
Connection Precautions: Explicitly warns against connecting POTS telephone lines and PBX phone lines to FXS ports, highlighting the importance of correct port usage to avoid damage.
Software Updates: While not explicitly detailed, the mention of "Finder" software for obtaining IP addresses and "Products>Application Software" suggests that New Rock provides tools and potentially firmware updates for device maintenance and enhanced functionality.