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Guides through configuring ITSP, PSTN access, and call routing.
Determines simultaneous call capacity based on bandwidth and codec selection.
Explains how bandwidth, equipment, NAT, and weather impact voice quality.
Step-by-step guide for connecting the OM20 to the LAN and PSTN.
Basic configuration steps for the OM20 to enable voice system operation.
Sets up IP trunks for ITSP connectivity using standard SIP specifications.
Connects and configures analog lines for Public Switched Telephone Network access.
Configures Auto Attendant with custom greetings for incoming calls.
Sets up Direct Inward Dialing (DID) to route calls to specific extensions.
Implements hunt groups for extensions to emulate key system functionality.
Configures outbound call characteristics and dialing rules for trunks.
Registers the ATA to the OM20 by configuring its SIP registration details.
Configures non-New Rock NRP IP phones for registration with the OM device.
Outlines steps: collecting information, fault diagnosis, and resolution.
Gathers fault data from customers, alarms, and system inspections.
Analyzes and diagnoses the root cause of faults for efficient resolution.
Implements measures like configuration changes or restarts to fix faults.
Presents common troubleshooting scenarios and their solutions.
Provides solutions for IP phones and ATAs failing to register with OM20/50.
Resolves issues with incoming calls on FXO gateways being disconnected.
Explains how to get expert assistance by providing logs and configuration files.
General| Model | OM50 |
|---|---|
| Fax | T.38 |
| Management | CLI |
| Lines | 4 |
| Extensions | 50 |
| Voicemail | Yes |
| Caller ID | Yes |
| Protocols | SIP |
| Voice Codecs | G.711 |
| Interfaces | FXS |
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