Newland NLS-NQuire300

Questions and Answers

A
Anna JohnsonAug 3, 2025
How to fix a Newland Touch terminal NQuire that will not turn on?
- L
  Lindsay CunninghamAug 3, 2025
  If your Newland Touch terminal NQuire won't turn on, it's likely a power issue. Here's what you can do: * **Power Adapter Solution:** Ensure the approved power adapter is securely connected to both an AC power source and the power jack on the NQuire. * **PoE Solution:** 1. Connect one end of an Ethernet cable to the Ethernet port on the NQuire. 2. Connect the other end of the Ethernet cable to a PoE power module or PoE switch. 3. Connect DC power to the PoE power module or PoE switch, if required. 4. Check the Ethernet cable for continuity.
S
Scott HoffmanAug 9, 2025
What to do if Newland NLS-NQuire300 Touch terminals NQuire does not respond to pings?
- W
  William Coffey MDAug 9, 2025
  If your Newland Touch terminal NQuire isn't responding to pings from the host computer, it indicates a communication problem. Here's how to troubleshoot: 1. Verify that the cables are securely connected to the NQuire. 2. Confirm that the IP address the host computer is pinging matches the NQuire’s IP address. 3. Review the communication parameters to ensure they are correctly configured.
N
Nicholas LoweryAug 18, 2025
Why is my Newland Touch terminal NQuire not sending data to the host computer?
- T
  tjohnsonAug 18, 2025
  If your Newland Touch terminal NQuire isn't sending data to the host computer, the issue likely stems from a connection problem. To resolve this: 1. Check that the cables are securely connected to the host computer. 2. Verify that the NQuire responds to pings from the host computer. If it doesn't, troubleshoot the ping issue first.
M
Mr. Dakota PollardAug 25, 2025
What to do if parameter changes on Newland NLS-NQuire300 Touch terminals NQuire are not retained after reboot?
- J
  Jose ThorntonAug 26, 2025
  If parameter changes made using the web-based configuration tool on your Newland Touch terminal NQuire are not retained after a reboot, it means the settings were not saved properly. After changing the settings, remember to click "Apply settings" in the corresponding box(es) to save your changes.

Summary

Chapter 2 Getting Started

Mounting

Provides step-by-step instructions for physically mounting the NQuire terminal using a VESA 75 mount.

Wiring Instructions

Chapter 3 Configuring the NQuire

Configuring the NQuire with the Web-based Tool

Details how to access and use the built-in web server for NQuire device configuration.

Network Settings

Explains how to configure Wi-Fi and Ethernet network parameters for the NQuire.

Scanner Settings

Guides on configuring barcode scanner settings such as output mode, scan mode, and encoding.

Miscellaneous Settings

Covers various settings including device name, authentication, programming timeouts, and text options.

Backup

Details how to export and import configuration settings for the NQuire.

Update

Explains how to update the NQuire system firmware using FTP.

Reboot

Configuring the NQuire with Programming Barcodes

Enter;Exit the Setup Mode

Explains how to enter and exit the NQuire's setup mode using specific programming barcodes.

Enable;Disable DHCP

Customizing Configuration Barcodes

Guides on creating custom configuration barcodes for streamlining NQuire setup.

Chapter 4 Using the NQuire

Scanning Barcodes with NQuire301

Details how to scan 1D barcodes using the NQuire301, including aiming beam usage.

Scanning Barcodes with NQuire302;304

Explains how to scan 1D and 2D barcodes with NQuire302/304 using crosshair aiming.

Reading RFID Tags

Chapter 6 System Update

Updating System with a USB Flash Drive

Provides step-by-step instructions for updating the NQuire system using a USB flash drive.

Updating System via FTP

Details the process for updating the NQuire system firmware using an FTP server.

Chapter 7 ADB Debug

Using the ADB

Guides on how to use the ADB tool, including enabling developer options and OTG.

Chapter 8 Using an External Barcode Scanner

Connecting a Barcode Scanner to the NQuire

Describes how to connect external barcode scanners to the NQuire via USB ports.

Configuring NLS-HR100

Configuring NLS-HR22

Configuring NLS-HR11 Plus

Configuring NLS-HR42

Configuring NLS-HR3290 (Corded)

Configuring NLS-HR15 (Corded)

Chapter 9 Maintenance& Troubleshooting

Troubleshooting

Offers solutions to common problems encountered with the NQuire, such as power or communication issues.

Newland NLS-NQuire300 Specifications

General

Connectivity	Wi-Fi, Bluetooth
Camera	5MP rear camera with flash
Barcode Scanner	2D Barcode Scanner
Interfaces	USB
Card Reader	Supports NFC, RFID
Durability	IP65 rated