newmotion Home Advanced 2.1 User Manual (English)

Questions and Answers:

A
Alexandria FritzAug 6, 2025
What to do if there is no light on newmotion Automobile Accessories charge point when the charge cable is plugged in?
- C
  Cathy TownsendAug 6, 2025
  If there is no light on the NewMotion Automobile Accessories charge point when the charge cable is plugged in, it could be due to a power issue or a broken charge cable. Here’s how to troubleshoot: 1. Ensure the RCD and circuit breaker in the consumer unit are turned on. 2. Check that the power cables are securely inserted into the terminal block of the charge point. 3. Use a voltage tester to confirm the power cable is live (230 Volt (± 10%)) between L1 and N. 4. Reboot the charge point by turning it off at the circuit breaker, wait 20 seconds, and turn it back on. Allow 10 minutes for rebooting. 5. If possible, test with a different charge cable known to work on another charge point.
M
micheal12Aug 15, 2025
How to fix no light on newmotion Home Advanced 2.1 Automobile Accessories charge point after turning on power?
- M
  Mr. Jerry Cooper DVMAug 15, 2025
  If there is no light on the NewMotion Automobile Accessories charge point after turning on the power, it could be due to a power connection issue. Here’s how to troubleshoot: 1. Check if the power cables are well inserted in the terminal block of the charge point. 2. Verify if the power cable is live (230 Volt (± 10%)) between L1 and N using a voltage tester. 3. Reboot the charge point by turning it off at the circuit breaker, wait 20 seconds, and turn it back on. Allow about 10 minutes for the charge point to reboot.
J
jeffrey64Aug 18, 2025
Why is the LED light flashing red on my newmotion Home Advanced 2.1?
- C
  charlespaceAug 18, 2025
  A flashing red LED light on the NewMotion Automobile Accessories indicates that the charge point is either not activated or an unauthorised charge card is being used. Activate the charge point and authorise the charge card using the portal on https://my.newmotion.com.