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• Store the above items in the original box or in the
travel case you received.
• Store indoors in an ambient environment between
40°F and 105°F (4.4°C and 40.5°C).
Failure to properly store the unit and wraps may result in damage to the unit,
hoses and/or wraps.
12 TROUBLESHOOTING GUIDE
NICE1 has many internal software safeguards to help protect the users and the
unit from unsafe operation. In this section you will find a list of possible system
warnings and errors that may occur if a potentially unsafe situation arises while
using NICE1. Neither the unit nor the wraps are intended for field repair. Do not
attempt to service the unit in any way. Troubleshooting steps are included.
Errors indicate the system has detected an issue and has stopped to protect
the user. The error state must be corrected before any therapy can be restarted.
An audible notification is also initiated be a beeping noise.
System errors indicate that an error has been detected and all current therapies
are halted to protect the user. System errors typically require service to the
Cooling Unit to correct the problem. If you encounter a system error, notate
code indicated on the display and contact the supplier or Durable Medical
Equipment (DME) provider. If assistance is not available, please contact Nice
Recovery technical assistance.
Below is a list of common user-related warnings and errors that may occur
during therapy operation of the unit.
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