Niche Duo - Guarantee

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Guarantee
This guarantee provides benets which are additional to, and do not affect, your
statutory rights. Niche Coffee Limited warrants to the original purchaser that this
NICHE product, excluding items such as related documentation, will be free from
defects in parts for one (1) year from the date of delivery. During the warranty
period, NICHE will correct any defective parts or any failure of the NICHE product
to conform to specications by sending replacement parts, along with advice on
how to t them. Shipping costs for parts under warranty will be covered by Niche.
Any replacement part/product shall be new and is warranted for the remainder
of the original warranty or thirty (30) days from the date of shipment, whichever
is longer. This warranty period is not extended as a result of purchasing any
additional products from NICHE. The original purchaser must notify NICHE in
writing within eight (8) days if there are defective parts. Written notice in all events
must be received by NICHE before expiration of the warranty period. This warranty
is not transferable. We may ask for further information including photos or video
to help us diagnose the problem, so the appropriate part can be despatched. This
guarantee does not cover the cost of returning the product to NICHE and this will
be paid by the purchaser. If you wish to claim on your warranty or nd out more
information, please contact us by email – hello@nichecoffee.co.uk
This Limited Warranty covers normal domestic use only. NICHE does not
warrant or cover:
• Damage caused by failure to provide a suitable installation environment for
the NICHE product.
• Damage during shipment other than original shipment to the original
purchaser.
• Damage caused by impact with other objects, dropping, falls, spilled liquids,
or immersion in liquids.
• Damage caused by acts of God or disasters such as (but not limited to) re,
ood, wind, earthquake or lightning.
• Damage caused by unauthorised attachments, alterations, modications or
foreign objects.
• Damage caused by the use of the NICHE product for purposes other than
those for which it was designed.
• Damage from improper maintenance.
• Damage caused by any other abuse, misuse, mishandling or misapplication.
• Consumable parts e.g. Burrs unless faulty from new.