Troubleshooting
6-64 Manual # 42-02-7223 C1
Power Up Position Synchronization Required at Terminal
Description: Position synchronization at terminal landing required after power-up/reset. Terminal synchroni-
zation after power-up will occur if the elevator was required to synchronize before power was lost or the con-
troller was reset, or if synchronization information in battery backed SRAM is invalid.
Car Reaction: The elevator will synchronize at a terminal landing.
Tro ubleshooting:
1. Battery may need to be changed.
2. Check for faulty SRAM.
3. Check for SRAM not correctly inserted in socket.
4. Check for faulty iBox.
Pre-start Door Lock Fault
Description: Once the decision to move the elevator has been made, three acknowledgments (motion start,
door lock and drive start) must be received before physical movement is allowed. However, if the system is
so configured, pre-start sequencing will begin while the doors are closing. If the door lock acknowledgement
is not received within 15 seconds (after the pre-start sequence is begun), this fault is generated.
Car Reaction: The pre-start sequence will stop and the sequence will repeat. If the fault persists, an exces-
sive restarts fault will occur.
Tro ubleshooting:
1. Verify that the doors (front and/or rear) become locked within the prescribed time.
2. Verify, iView Diagnostics - Motion tab, that system sees doors closing and locked within prescribed time.
The information reflects front and rear door status combined.
3. Verify, via the Diagnostics - Car Operation - Front/Rear tabs, that the system sees the front/rear doors
closing and becoming locked within the prescribed time.
Primary Fire Switch Bypass, PRI FIRE SWITCH BYP
Description: The primary fire switch is in the Bypass position.
Car Reaction: According to selected Fire Code.
Tro ubleshooting:
1. Check the primary fire recall switch inputs.
Primary Fire Switch On, PRI FIRE SWITCH ON
Description: The primary fire switch is in the On position.
Car Reaction: Car will recall to Main fire recall floor, position its doors as directed on Car Operation/Fire/Mod-
ify/Fire Recall screen, and wait for activation of the in-car firefighter switch.
Troubleshooting: If in error, check the Primary Fire Recall Switch input.
QPRAM Device Error, QPRAM DEVICE ERROR
Description: Safety Processor A problem writing to QPRAM device.
Car Reaction: Emergency stop: Motor contactor and brake contactor immediately dropped.
Tro ubleshooting:
1. Replace QPRAM on Safety Processor A. Contact MCE.
Rear Auxiliary Door Open Button Bypassed, REAR AUX DOB BYP
Description: Rear auxiliary door open button continuously activated for user-defined time and is now
bypassed according to user defined setting (iView Controller > Configuration > Car Operation > Doors).
Car Reaction: The rear auxiliary door open button is rendered inoperative.
Tro ubleshooting:
1. Check corresponding input: Rear Auxiliary Door - Open Button (Normally low).
2. Operation of door open button can also be restored by setting Door open button bypass option to off
(unchecked) (iView Controller > Configuration > Car Operation > Doors).
Table 6.3 iControl Messages
iControl Messages