Nilox J5 - Troubleshooting Common Issues

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Do not leave the battery with condensation that could damage, cause a short circuit or corrode the battery.
TROUBLESHOOTING
Description
Causes
Solution
Problem on the rear derailleur
• Loose and/or damaged cables
• Incorrect adjustment
• Calibrate or replace the cables
• Calibrate the rear derailleur
Problem on the chain
• Chain link loose
• Chain link bent or broken
• Unregulated gearbox
• Tighten the screws
• Replace the chain link
• Calibrate the rear derailleur
Noises while pedalling
• Chain not lubricated
• Broken pedal bearings
• Broken B.B. bearings
• Folded crank arm
• Loose B.B.
• Lubricate the chain
• Replace the pedal
• Replace the B.B.
• Replace the crank
• Secure the B.B.
The freewheel does not turn
• Freewheel pins blocked
• Lubricate the freewheel or replace it if
necessary
The brakes do not properly work
• Worn brake pads
• Wet or dirty brake pads
• Loose and/or damaged cables
• Brake lever blocked
• Incorrect brake adjustment
• Replace brake pads
• Clean brake pads and rims
• Calibrate or replace the cables
• Calibrate the brake lever
• Calibrate the brakes
There is a screech when using the
brake
• Worn brake pads
• Incorrect brake adjustment
• Wet or dirty brake pads
• Brakea arms loose
• Replace brake pads
• Calibrate the brakes
• Clean brake pads and rims
• Check the screws of the arms and fix them
correctly
There is a dull noise when using the
brakes
• Projection on the rim
• Wheel not alligned
• Incorrect brake adjustment
• Brakea arms loose
• Loose steering
• Repair or replace the rim (ask to service)
• Repair the wheel (ask to service)
• Calibrate the brakes
• Check the screws of the arms and fix them
correctly
• Tighten the steering
Wobbly wheel
• Damaged hub
• Wheel not alligned
• Steering locked
• Wheel not correctly fixed
• Replace the hub
• Repair the wheel (ask to service)
• Calibrate the steering
• Check wheel
Driving not smooth
• Wheel not alligned
• Steering locked
• Bent frame or fork
• Repair the wheel (ask to service)
• Calibrate the steering
• Ask the service for repearing
Frequent punture
• Ols or damaged inner tube
• Damaged tire
• Tire not suitable for the rim
• Tire not checked after a previous
puncture
• Tire pressure too low
• Spokes out of the rim
• Replace the inner tube
• Replace the tire
• Replace the tire
• Replace the tire
• Check pressure and adjust
• Replace the spoke
The bicycle has reduced autonomy
and/o speed
• Low battery
• Defective battery or end-life battery
• Low tire pressure
• Brakes rubbing on rims
• Windward path, uphill…
• Charge the battery
• Replace the battery
• Inflate tires
• Calibrate brakes
• It is possible that the autonomy of travel is
reduced in these cases of use