11.0 WARRANTY
11.1 REGISTRATIONOFWARRANTY
Although NIRVANA HEAT PUMP INC. heat pumps of are of high quality and are subject to all appropriate
controls during manufacturing, it is important to fill out the registration card WITHIN TEN DAYS OF
PURCHASEtoprovideuswithyourcontactinformation(nameandaddresses)sothatweareabletocontact
youintheeventofaproductrecall.
Withoutyourco‐operationincompletingtheregistrationcard,NIRVANAheatpumpInc.willbeunable
toadviseyouofthissituation.
11.2 CONSUMER’SRESPONSABILITY
REGISTRATIONCARD
ThewarrantyregistrationcardincludedwiththeOwner’sManualmustbereturnedtoNIRVANAheatpump
Inc.within10daysofpurchase.
Thecustomerisresponsibleforthecostofallcallsforservicemadetoobtaininstructionsonhowtooperate
thesystemortocorrectimproperinstallationofthesystemthatisnotapprovedbyNIRVANAheatpumpinc.
andnotincompliancewiththeinstructionsgiveninmanual.
This warranty does not cover the cost of preventive maintenance. We suggest you contact an authorized
NIRVANAheatpumpInc.dealerforanannualinspectionandpreventivemaintenanceofyoursystem.
MODELANDSERIALNUMBERS
ThemodelandserialnumbersoftheNIRVANAunitcoveredbythiswarrantymustbeclearlywrittenonthe
registration card. Verify that the numbers on the heat pump’s data sheet match the numbers on the
registrationcard.YouareresponsibleforinformingNIRVANAheatpumpInc.iftheidentificationnumbersdo
notmatch.
PURCHASEINVOICE
You must keep your original purchase invoice showing the date the heat pump was purchased, the
installationdate,andthemodelandserialnumberssothatthisinformationisalwaysavailable forwrittenor
verbalcommunicationwiththetechnician,dealerormanufacturer.
IMPORTANT–SERVICECALL
Tomakeacallforserviceunderthetermsofthiswarranty,youmustcommunicatewithyourdealerandmake
sureyoucanprovidethemodeloftheappliance,theserialnumber,presenttheoriginalinvoiceindicatingthe
datesofpurchaseandinstallationoftheheatpumpandadetaileddescriptionoftheproblem
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