26
QUESTIONS‐ANSWERS
HEATPUMPFAILSTOOPERATE...
Isthedisplayilluminated?
Isthegreenlightilluminated?Ifnot,ensurethebreakeristurnedON.Theredlightilluminateswhentheunitruns
only(fan,compressor,etc.)
HEATPUMPRUNNING...BUTISITHEATING?
Istheairblowingoutofthetopoftheunitnoticeablycoolerthanthesurroundingair?
(A9°Fto12°Fdifferenceistypical.)Besureallaircoilsurfacesarefreefromobstructions(roofoverhangs,
landscaping,walls,fences,etc.,canrestrictairflow).Theheatpumpneedsgoodairflowtooperateatpeakefficiency.
Howmanyhours/daydoesthecirculatingpumpoperate?
Coolerweatherconditions,orheatingtoahigherthannormal,maynecessitaterunningtheheatpumpforalonger
periodoftime.Wastheheatersizedconsideringtheuseofpoolblanket?Ablanketcanbeusefulinpermitting
shorterruntimes,inturnleadingtosubstantialenergycostsavings.
Whatittheairoutsidetemperature?
Theheatpumpmaybeinthedefrostmodeifairtemperaturearebelow50°Forifthewatertemperatureisaround
77°F.Iftheheaterisindefrost,thecode“FS”willbedisplayed.Ifairtemperaturearenotcold,buttheheaterremains
indefrost,contactyourretailer.
WATERCOMINGFROMTHEHEATPUMP...
Isitaleakorjustcondensationfromnormaloperation?Here'showtofindout.
Shuttheheatpumpoff,leavingthecirculationpumprunning.Withinafewhours,thereshouldbeamarked
reductionintheamountofwaterseenaroundthebottomoftheheatpump.Ifthewaterappearstobedryingup,the
waterisprobablyharmlesscondensate,indicativeofnormaloperation.
TECHNICALASSISTANCESERVICE
SERVICECALL
NIRVANAheatpumpInc.willauthorizeserviceonlyonheatpumpsthatareunderwarranty.
Costsincurredbyarefrigerationtechnicianforaservicecallthatwasnotauthorizedbeforehandmust beborneby
theCUSTOMER.
CAUTION
BEFOREPLACINGACALLFORSERVICE
To avoid situations where a service call or repair is not covered by the warranty as described in the owner’s
manual,weadviseyoutocheckthat: