RFDD02728926 RF0211FLINC — 7/1/2011 RF0211FLINC — 7/1/2011 RFDD02728926
9 LEGAL DEFINITIONS OF MY SERVICE AGREEMENT
THIS AGREEMENT IS NOT A WARRANTY, AN EXTENSION OF A NEW VEHICLE
WARRANTY, OR AN IMPLIED OR GENERAL WARRANTY AND IT IS NOT A
CONDITION OF THE SALE OR FINANCING OF THE VEHICLE. This Agreement is a
“Service Contract” as defined in federal law. (See 15 USCS SEC. 2301 (8).) BY
ENTERING INTO THIS AGREEMENT, YOU DO NOT WAIVE ANY APPLICABLE
WARRANTIES. Be sure to read this Agreement carefully so that you understand the
difference in coverage between your Warranties and this Agreement. FURTHER, you
are advised that there are various state and federal laws that protect your interests as a
consumer. In the event of a problem that cannot be resolved with NESNA, you may
have other rights and remedies available to you.
10
ARE THERE ANY OPTIONS/EXCLUSIONS TO MY SERVICE AGREEMENT?
Florida:
The retail price charged for this service agreement is not regulated by the Florida Office
of Insurance Regulation.
Missouri, North Dakota, and Oregon:
Cancel: If the Agreement is cancelled within sixty (60) days from the Agreement
effective date, then you will receive a full refund provided you have not filed a claim. If
you have filed a claim or if the Agreement is cancelled after sixty (60) days, then the
refund will be calculated based on the greater of the time in force or the mileage driven
compared to the total time or mileage of your term. In addition, a processing fee of $50
will be deducted from the refund.
Transfer: A transfer fee of $50, payable to NESNA, is included with the transfer
request.
Oregon:
NESNA is the obligor under this extended service contract and responsible for all
covered claims. All extended service contracts issued by NESNA are guaranteed by its
parent company, Nissan Extended Services North America, G.P.
5
WHAT DO I DO IN CASE OF THE MECHANICAL BREAKDOWN OF A COVERED PART?
5.1 It is your responsibility to protect the vehicle against any further damage.
5.2 Return the vehicle to the selling dealer if possible, or the nearest participating Nissan
Commercial Vehicle dealer.
5.3 Provide this Agreement to the repairing dealer to obtain coverage afforded by this
Agreement.
5.4 Provide proof of maintenance to the repairing dealer, as applicable (refer to
Maintenance and Records).
5.5 Pay the deductible shown, if any, in the Vehicle/Agreement Information section of this
Agreement. All other costs relating to excluded items will be the responsibility of the
holder of this Agreement.
5.6 If emergency repairs are required and performed outside of normal business hours,
please contact 1-800-647-7261 the next business day.
6
WHAT IF I NEED ASSISTANCE LOCATING A NISSAN REPAIR FACILITY?
The repair or replacement must be performed by your selling Nissan dealer or by a
participating Nissan Commercial Vehicle dealer, except as otherwise approved by NESNA.
Should you require assistance in locating the nearest Nissan dealer, call Nissan Consumer
Affairs at
1-800-NISSAN-1
.
7 WHAT ABOUT MAINTENANCE AND RECORD-KEEPING?
You are responsible for properly using, maintaining and caring for your vehicle as
outlined in the Scheduled Maintenance section of your Nissan Owner’s Manual.
Evidence of the performance of the required maintenance must be kept and presented
as proof of such maintenance in connection with related repairs covered by this
Agreement. To assist you in maintaining appropriate records, the service record section
of your Warranty Information Booklet can be used with supporting repair invoices,
receipts and other such records. FAILURE TO PROVIDE SUCH EVIDENCE, OR
FAILURE TO PROPERLY MAINTAIN THE VEHICLE IN ACCORDANCE WITH YOUR
OWNER’S MANUAL, MAY DISQUALIFY YOU FROM COVERAGE.
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