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Troubleshooting
The number format you use may be invalid, or the called number has not answered
within 10 tries, or you are calling to a wrong phone number.
The phone may be busy: data or fax is being sent or received, the communicator is
being used as a fax modem. Wait for the data/fax transmission to end, or drop the
call by pressing the key on the phone keypad.
Fax/data barrings or fax diverts may be active. You can define the Fax barrings/
diverts in Tools > Account settings… > ECM in Messaging.
Fax reception: Your SIM card may not have a fax number.
Mail reception: You have not subscribed to a remote mailbox service, or the mail
service you are using uses another mail protocol than what you have selected.
(Check with our Internet Service Provider whether you should be using POP3 or
IMAP4.) If you are using secure connections, your remote mailbox service also has
to support secure connections. There may also be a transient problem with the
remote mailbox service, or the Internet servers between the communicator and the
remote mailbox. Try again after a couple of minutes, and then contact your
Internet Service Provider.
Mail sending: You have not subscribed to a remote mailbox service, or the mail
server delivering your mail does not comply with the SMTP protocol. If you are
using secure connections, your remote mailbox service also has to support secure
connections. There may also be a transient problem with the remote mailbox
service, or the Internet servers between the communicator and the remote
mailbox. Try again after a couple of minutes, and then contact your Internet
Service Provider.. If you are using the Upon request sending option, mail must be
sent in the Document outbox, see ‘Outbox’ on page 161.
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