Contact Nokia
4
■ Get help
Find your phone label
If you need to call the Nokia Care Contact
Center or your service provider, you will need
to provide specific information about your
phone. This information is provided on the
phone label (1), which is on the back of the
phone (under the battery). It contains the
model and serial numbers, as well as other
important information about your phone.
To help Nokia promptly answer your questions, please have the following
information available before contacting the Nokia Care Contact Center:
• Your phone model number
• Type number
• International mobile equipment identity (IMEI)
or electronic serial number (ESN)
• Your zip code
• The phone or enhancement in question
■ Updates
Check www.nokiausa.com/support or your local Nokia Web site for the latest version
of this guide, additional information, downloads, and services related to your Nokia
product. You may also download free configuration settings such as MMS, GPRS, e-mail,
and other services for your phone model at www.nokiausa.com/phonesettings
.
If you still require assistance, check the list of local Nokia contact centers at
www.nokiausa.com/customerservice
or www.nokiausa.com/contact_us.
■ Register your phone
Make sure to register your phone at www.warranty.nokiausa.com or call
1-888-NOKIA-2U (1-888-665-4228) so that we can serve your needs better if
you should need to call a customer center or to have your phone repaired.
■ E-newsletters
When you register your phone, you can sign up for the Nokia e-newsletter, Nokia
Connections. You will receive tips and tricks on using your phone, enhancement
information, and special offers.
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