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Hard drive Troubleshooting FAQ 
Copyright © 2006 Nokia. All rights reserved.
Hard drive Troubleshooting FAQ
Question
How do I service the hard drive on my Nokia device?
Answer
To monitor the amount of used and free disk space on the 
device hard drive, press the Menu key, and select Tools > 
Hard Drive. 
To see how much disk space the different applications and 
data types use, select Options > Memory details.
To change the name of the hard drive, select Options > Hard 
Drive name.
Format the hard drive
The hard drive may be corrupted and need to be reformatted 
to become fully functional again. Formatting removes all the 
data from the hard drive.
Formatting the hard drive increases the demand on battery 
power and it is advisable not to use your device for anything 
else. Connect your device to a charger and keep the charger 
connected while your device formats the hard drive.
To format the hard drive, select Options > Quick format or 
Full format. Full format scans the drive for errors before 
formatting.  Quick format deletes all the information from 
the disk without scanning the disk first. Use this option for a 
previously formatted disk and if you are sure the disk is not 
damaged.
When the hard drive is formatted, all data on the drive is 
permanently lost. Back up data you want to keep before 
formatting the hard drive.
There are three different ways to back up your device’s hard 
drive data:
Hard drive data: Using a compatible PC and File Manager 
(Select Mass Storage mode and drag and drop your device 
hard drive contents to your PC hard drive)
Hard drive data: Using Apple Macintosh (Select Mass 
Storage mode and drag and drop your device hard drive 
contents to, for example, your Mac desktop)
Music on hard drive: If you want to back up only your 
music, you may also use Windows Media Player and 
synchronize the music
If your device needs to be repaired or replaced, a backup 
copy is required to restore data protected by digital rights 
management technologies (DRM). To back up DRM licenses 
you need to back up your device memory using Nokia PC 
Suite.
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