Problem Likely Cause / Solution
Ensure have headset,
handfree profile installed on
your Bluetooth driver in your
laptop, PC
No sound
capture on
laptop, Mac and
PC
Ensure your voice/video
recording apps support
Bluetooth microphone
No sound
recorded on
iPhone, iPad,
smartphone,
Tablet
Ensure you are using
Type A pairing mode with
blue light flashing
Cannot pair with
Bluetooth
speaker, receiver
Ensure you are using
Type B pairing mode with
blue and amber light
flashing alternatively
Cannot pair with
iPhone, iPad,
Mac, PC...etc
CUSTOMER SERVICE INFORMATION
For other Nolan Bluetooth products or support, please
view our website – www.nolan-sys.com,
www.aleadinc.com or email info@nolan-sys.com,
info@aleadinc.com or contact your local representative.