CARING FOR YOUR DEVICE
CLEANING
Use a slightly damp, soft, lint-free
cloth with water or rubbing alcohol
to clean your device and treatment
attachment. Do not immerse device
or treatment attachment in water
at any time.
TROUBLESHOOTING
If your Trinity ELE is not turning on,
please make sure all of the following
are true:
• The Trinity ELE is completely
secured to the device and fits
snugly. Make sure to firmly press
the attachment release button
on the back of the device when
attaching and detaching the
Trinity ELE.
• The Trinity device battery is fully charged. If not, please
charge your device for a full 12 hours.
• The gold connector board (as pictured)
is clean. Avoid getting any gel or other
substance on the connector board.
Should the connector board get dirty,
wet a cotton swab (not a cotton ball)
with isopropyl alcohol to clean the
connector board. Wipe dry, and then air
dry for 1 hour before use. DO NOT use
water or any other cleaning solution
on the connector board.
If all the above are true and your Trinity ELE is still not
working please call NuFACE customer service at
888-360-9171. We’re here to help!
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