1. Performing a monthly test call:
a. Press the personal help button or fall detector - a green light appears. You can
also raise an alarm call by pressing the Help call button on the console.
b. You will know your Connect Care equipment has tested successfully when your
call is answered by the monitoring centre. Tell them you are testing. We ask you
perform this test on a monthly basis.
From Connect Care Medical Alert Service
Using Your Connect Care Medical Alert System
Fall Detector Personal Help Button
Accidental Alarms
Do not worry if you accidentally raise an alarm by pressing your personal help button or
fall detector pendant. You can simply press the cancel button to cancel an active alarm in
progress but if your call goes through to the central station operator, simply explain it was
an accidental press. The operator will be pleased to know you are okay and will reset the
system at that time.
Cancel
5.
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