Nutricia Flocare Infinity Troubleshooting

TROUBLESHOOTING & PUMP ALARMS
STEP BY STEP GUIDE
Why your pump alarms
and how to stop it
Read the screen
Press the START/STOP button to silence the alarm
See overleaf for a list of reasons why your pump is alarming and
how to deal with each alarm
ALARM REASON SOLUTION
The battery capacity is
running low. There is
approximately one hour of
feeding left when a rate of
125ml/hour is set
Connect the pump to the
electrical supply and charge
for 6 hours. The pump can be
used while connected to the
electrical supply
The battery has failed
Contact your Nutricia
Homeward Customer
Service team to arrange for
the pump to be serviced
The current feeding
regimen has been locked
into the machine to prevent
accidental changing of
regimen
Contact your Nutricia
Homeward Enteral Nurse
Specialist
The self test detected a fault
Contact your Nutricia
Homeward Enteral Nurse
Specialist to arrange for the
pump to be serviced
BATT
‘E’ ‘F’
BATT
LOCK
ERROR
XY
ERROR with a
number, e.g.
ERROR 12
Nutricia Advanced Medical Nutrition
White Horse Business Park, Trowbridge, Wiltshire BA14 0XQ
www.nutriciaocare.com
SCC3297-08/17

Nutricia Flocare Infinity Specifications

General

Device Type	Enteral Feeding Pump
Manufacturer	Nutricia
Model	Flocare Infinity
Accuracy	±5%
Flow Rate Increment	1 ml/h
Keep Vein Open (KVO)	1 ml/h
Power Supply	Rechargeable battery or mains power
Bolus Dose	1 to 400 ml
Bolus Interval	1 to 24 hours
Occlusion Pressure Settings	Low, Medium, High
Alarms	Occlusion, Empty, Low Battery, Error
Storage Temperature	-20 to 60°C
Battery Life	24 hours
Operating Temperature	5 to 40°C