Reducing Warranty Claim Rejections
To reduce the potential of incurring damages not covered by
Manufacturers warranties, we strongly recommend the following:
• Read your manuals before installing peripherals
and/or before making changes to the machine’s
configuration;
• Ask your dealer if there are any known problems
with the system requirements or installation
procedures for any add-on products that your are
purchasing;
• Buy industry standard products where compatibility
issue are less likely to surface;
• If you are unsure about installation for a new
product, contact your dealer’s service department.
We believe it is important for you to know and understand what
your warranty coverage provides and what it does not.
We also want you to be aware that most hardware warranties
only relate to the function of the hardware. In most cases, no
assurances are given by the manufacturer that the hardware
item will work in conjunction with any other hardware item. If a
computer product is not working because it is not compatible
with another product, or because it has not been properly
installed and set-up, the manufacturer does not pay for the
service time. To help avoid these inconveniences, contact a
professional consultant that one can help you determine the
possibility of incompatibility issue before you purchase add-on or
accessories.
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