Please make sure you meet the network requirements to run GeForce NOW.
• Internet connection with at least a 10 Mbps download speed
• Home network with 60 ms or less ping time to a GeForce NOW
server. Please visit this website to find out where our GeForce NOW
servers are located:
http://shield.nvidia.com/game-streaming-with-
geforce-now
• NVIDIA GameStream™-ready 5 GHz Wi-Fi router
This error message indicates some problems with your Wi-Fi router. Here are
some suggested steps to improve it:
• Make sure you are connecting to your router at 5 GHz mode.
Newer routers allow users to connect at 2.4 GHz and 5 GHz. The
router's settings menu should allow you to set up a separate SSID for 5
GHz mode.
• Use an NVIDIA GameStream™-ready 5 GHz Wi-Fi router. These
products have been tested to work with
GeForce NOW.
• Move closer to your Wi-Fi router. The farther away you are from
your router, the lower the signal, which will degrade your Wi-Fi
performance.
• Try to get better line of sight to your router. Obstacles inside your
home, such as walls and floors, can affect Wi-Fi performance.
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