Frequently asked questions
Why does my mobile not turn on when I press the
The key press has been too short
shut down because the battery power level is too low
to make calls. Recharge the battery
Stand-by time seems short. Why?
Music Player and display backlight are power
consuming features. Apply the shortest convenient
backlight time and recharge frequently in periods
where you make heavy use of the player
My mobile displays: ‘PLEASE INSERT SIM’. Why?
You must insert the SIM before you can use the
mobile. If it is already installed, remove and clean the
golden area cautiously with a dry cloth, then reinsert
My mobile displays: ‘INVALID SIM’. Why?
The mobile is SIM-locked and will not accept the
inserted SIM. Insert the correct SIM or contact your
My mobile displays: “EMERGENCY CALLS ONLY”.
Your SIM card is not properly installed, or you are
My mobile displays: “NO NETWORK”. Why?
You are outside network range or there is no clear
view to the transmitter. If you are inside a building,
try moving towards a window
Some calls are not processed. What is wrong?
A call barring has been set to restrict mobile
usage. Check call barring and cancel as necessary
Someone else is receiving my calls. What is wrong?
The mobile has been set to forward your calls to
another number. Cancel call forwarding as necessary
Can I use my mobile for transferring data from a
Yes. Your XM is tted with a USB connector
T9 text input is a predictive text editor that allows
you to type using just one click per letter, thus saving
time when writing SMS, text entries, etc.
What types of networks support my mobile?
Check the technical speci cations
What does dual-band, GSM, CDMA and other
See the “Mobile phones in brief” paragraph
Can I use my mobile inside a car?
Road safety comes rst. Always keep your eyes on
the road and your mind on the driving. You can install
a “Hands free” set if you need to drive and talk at
the same time. If your car is equipped with
check safety precautions with your car dealer. See also
How do I clean my mobile if it becomes soiled?
See the “Mobile care” paragraph
Are cellular mobiles dangerous to my health?