15
English
Check the following before Requesting Repair or Service
Problem Primary cause Solution
The power does not
turn on.
Is the power cord •
plugged into the outlet?
Plug the power cord into the outlet.
No mist is generated,
or the amount of
mist is minimal.
Is the Power/Water level •
low (P/E) light RED?
Is it time to replace the •
ceramic disc (after 3,000
hours of operation)?
Fill with water.•
Press the Power button - the *
hybrid humidifier will not produce
mist for about two minutes –
allowing the water temperature to
heat up to 140°F for sterilization.
Replace the ceramic disc (See •
page 13).
The Power/Water
indicator (P/E) light
RED even though
water was filled.
Is the water tank •
inserted securely in the
hybrid humidifier?
Take out and re-insert the water
tank securely into the humidifier.
A smell is emitted.
Are you using water •
other than clean tap
water?
Drain the water left in the water
tank, clean product by following
the procedure in the "Cleaning"
section.
The mist nearly stops
once every minute.
This is not a •
malfunction. To prevent
water from collecting at
the mist outlet, the fan
motor stops about once
every minute, and the
fan stops for about two
seconds.
This is a normal operation function.
Cannot operate with
the remote control
Is the battery worn out?•
Is the battery in upside •
down?
Replace with a fresh battery•
The + side goes up when inserting •
the battery (See page 12)
03-0MDL-KH1003USH4.indb1503-0MDL-KH1003USH4.indb15 2014/07/1019:02:112014/07/1019:02:11
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