ODYS MP3 player X35
29
EN
5 Troubleshooting
Symptoms Cause and solution
Without power.
Whether the battery is enough.
Please confirm whether turn on the player.
Without sound inside
earphone.
Please confirm the volume is not in the status of
Zero and the connection of earphone is ok.
Please confirm the earphone is clean
The broken MP3 will produce noise with
different grades even cannot play music. Please
confirm the complete files.
The character on the
display screen is in
abnormal shape.
Please confirm the language that you selected is
correct.
Cannot download music
normally.
Whether the installation of driver is OK
Check whether damaged the connection of USB
and the connection is OK. Check whether
there’s any empty memory space.
No USB connection is
established to the PC.
Check cable/plug connection to the PC,
Windows system configuration and USB driver.
Restart PC, remove and reconnect the USB
cable, reinstall drivers
If the malfunction continues, contact customer
services.
The device is not
operating properly or
improper settings.
Please use the integrated FORMAT function
periodically. For major problems use the RESET
function of the player
The device will not
switch on and shows
no functions when
Please update the firmware. The most current
firmware version can be found on our web site.
Older firmware versions can be found on the
installations CD. When connected to the PC,
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