What to do if my Ohme Cable Cables and connectors is powered up but vehicle does not charge?
If your Ohme cable is powered but your vehicle isn't charging, there could be a high earth impedance issue preventing some vehicles from charging. Ensure the cable is fully inserted. Try charging in a different location. If the problem persists, contact Ohme Support.
How to troubleshoot Ohme Cables and connectors if it does not power up?
If your Ohme Cable isn't powering up, check the electrical supply to the cable or separate chargepoint. The supply MCB or RCD may have tripped.
Why is there no communication to my Ohme Cable Cables and connectors?
A possible cause for a lack of communication to the Ohme Cable is a poor mobile phone signal. If this issue persists, consider using mobile phone signal repeaters with the Ohme Cable. Contact Ohme Support for further information.
General| Connector Type (Car End) | Type 2 |
|---|---|
| Maximum Current | 32A |
| Voltage Rating | 230V |
| Connector Type (Supply End) | Type 2 |
| Cable Length | 5m |
| Maximum Charging Power | 7.4 kW |
| Phases | Single-phase |
| Compatibility | All Type 2 Electric Vehicles |
Do not use extension leads or multi-plug adaptors with the Ohme Cable.
Do not attempt to open, repair, or modify the Ohme Cable as there are no user-serviceable parts.
Recommend a competent person installs/inspects for safety and adequacy before use.
Always disconnect the Ohme Cable from the vehicle first before the power supply.
Details on connecting the Ohme Cable via a 3-pin plug to household sockets.
Information on using Commando sockets for Ohme Cable connection, including interlocked types.
How the Type 2 Ohme Cable upgrades existing charge points without additional installation.
Connect the Ohme Cable to the supply, then to the vehicle to begin charging.
Disconnect the cable from the vehicle first, then from the power supply.
Download the Ohme smartphone app from the Android or Apple App Store.
Indicates the cable is waiting to connect to the car.
Indicates the cable is connected to the car but not currently charging.
Indicates the cable is actively charging the vehicle.
Indicates the cable is engaged in smart charging mode.
Indicates electrical or EV faults detected during operation.
Check electrical supply, MCB, or RCD trip for power issues.
Possible poor mobile signal; consider signal repeaters or contact support.
The cable can be remotely linked; contact Ohme Support for assistance.
Clean with a soft damp cloth; avoid cleaning agents and solvents.
The Ohme Cable is maintenance free; contact support if defective or damaged.
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