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Okamura Contessa - User Manual

Okamura Contessa
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G1A784
2018-04
Instructions for Use
INTERNATIONALSALES&MARKETINGDIVISION
2-14-27,Akasaka,Minato-ku,Tokyo107-0052,JAPAN
Tel:+81-3-5561-4085Fax:+81-3-5561-4086
http:
//
www
.
okamura.jp
/
OKAMURACORPORATION
Ergonomic Mesh Chair

Questions and Answers

  • V
    valenciavalerieAug 13, 2025
    How to adjust the arm height on Okamura Indoor Furnishing if it cannot be lowered?
    • B
      Brittney RodriguezAug 13, 2025
      To adjust the arm height on your Okamura Indoor Furnishing, lift the arm to its highest position, then lower it to the lowest position. Afterward, lift the arm again for adjustment.
  • H
    Heidi MooreAug 21, 2025
    What to do if the seat of my Okamura Indoor Furnishing cannot be lowered?
    • K
      Katrina MckinneyAug 21, 2025
      If the seat of your Okamura Indoor Furnishing won't lower, make sure you're sitting in the center of the seat while adjusting it. Also, the seat cannot be lowered beyond its lowest position.
  • B
    Brad MaldonadoAug 25, 2025
    What to do if the seat of my Okamura Indoor Furnishing cannot be lifted up?
    • B
      Brian MartinezAug 25, 2025
      If you're having trouble lifting the seat of your Okamura Indoor Furnishing, ensure you are not sitting on it while adjusting the height. Also, the seat cannot be lifted beyond its highest position.
  • O
    opetersonAug 28, 2025
    How to fix the reclining tension control dial that doesn't turn on my Okamura Indoor Furnishing?
    • T
      taylorjohnAug 28, 2025
      If the reclining tension control dial on your Okamura Indoor Furnishing doesn't turn, it might be locked. Try using the reclining control lever to release the lock, allowing the backrest to move when you lean against it.
  • A
    Anna HarmonSep 1, 2025
    What to do if the seat slide lever of my Okamura Indoor Furnishing does not work?
    • C
      Christine BoothSep 1, 2025
      If the seat slide lever on your Okamura Indoor Furnishing isn't working, make sure you are not sitting on the seat when trying to adjust the seat depth. Adjust the seat depth while not seated.
  • D
    Darin ThomasSep 4, 2025
    Why don't the casters on my Okamura Indoor Furnishing move smoothly?
    • C
      Chelsea AlvarezSep 4, 2025
      The casters on your Okamura Indoor Furnishing might not move smoothly for a couple of reasons. If you're using soft casters on a rug or carpet, switch to hard casters. Also, check if the casters are tangled with lint or wool; if so, remove the debris or replace the casters.
  • A
    Amanda CurtisSep 9, 2025
    Why are the casters on my Okamura Indoor Furnishing slippery?
    • B
      Brandy DanielsSep 9, 2025
      The casters on your Okamura Indoor Furnishing might be slippery if you're using hard casters on hard floors like ceramic tiles. Try using soft casters instead.
  • T
    Travis DavenportNov 16, 2025
    Why doesn't the backrest of my Okamura Indoor Furnishing recline?
    • B
      berrychristopherNov 16, 2025
      The backrest of your Okamura Indoor Furnishing might not recline for several reasons. First, check if the reclining control lever is locked; if so, lift the lever to release it and lean against the backrest. Another reason could be that the reclining tension control dial is set to the strongest (4) position; turn it counterclockwise to position 1 or 2. Also, if the backrest is fixed in a non-default position and the dial is in an intermediate setting, turn the dial to 1, release the lever, and lean strongly against the backrest repeatedly until it returns to the default position, then ensure the dial is correctly set to 1. If the reclining tension control dial does not turn, hold and release the reclining control lever, and strongly lean against the backrest. Repeat this a few times. When ...

Summary

Safety Instructions

Symbol Indications

Explains various symbol marks used in the manual and on products for correct and safe usage.

General Safety Cautions

General cautions regarding rough handling, improper use, and disassembly/repair.

Gas Lift Handling

Gas lift replacement and handling should only be performed by trained personnel.

Caster Usage Guidance

Advises on using soft casters for hard floors and hard casters for soft floors.

Arm Adjustment Safety

Warns to be careful of fingers/clothes getting caught in moving parts when adjusting arms.

Installation and Maintenance

Installation Requirements

Specifies indoor use only, avoiding direct sunlight, and placement on even floors.

Environmental Precautions

Recommends avoiding high temperature, humidity, and direct air from heaters/AC.

Regular Maintenance Tips

Emphasizes regular maintenance, tightening bolts, and using a soft cloth for daily care.

Cleaning and Care

Details stain removal, mesh/cushion dust removal, and notes on cushion dry cleaning.

Product Features and Adjustments

Part Identification

Identifies key parts of the headrest and standard type chairs.

Adjustable Range Overview

Illustrates and specifies the adjustable ranges for various chair components.

Seat Height Adjustment

Explains how to adjust seat height using the lever under the right armrest.

Seat Depth Adjustment

Details adjusting seat depth using the lever under the seat.

Reclining Adjustment

Describes how to adjust backrest recline and lock/release it.

Reclining Tension Adjustment

Explains adjusting recline tension using the dial under the seat.

Adjustable Armrest Operation

Covers adjusting armrest height and angle (outside/inside).

Lumbar Support Adjustment

Details adjusting the lumbar support's height and longitudinal position.

Headrest Adjustment

Explains how to adjust the small headrest's height, longitudinal position, and inclination.

Materials and Troubleshooting

Material Specifications

Lists the materials used for various structural parts and covering of the chair.

Troubleshooting Common Issues

Addresses common problems like seat adjustment, reclining, and control issues.

Arm and Caster Troubleshooting

Covers troubleshooting problems related to arm adjustment and casters.

Okamura Contessa Specifications

General IconGeneral
CategoryOffice Chair
ManufacturerOkamura
ModelContessa
Adjustable HeightYes
ArmrestsYes, adjustable
Lumbar SupportYes, adjustable
Seat Depth AdjustmentYes
Tilt MechanismYes, synchro-tilt
Base Type5-Star Base
HeadrestOptional
ReclineYes
Recline Tension AdjustmentYes
Tilt LockYes
Base MaterialAluminum
WheelsYes, casters
MaterialAluminum, Mesh, Fabric
UpholsteryMesh
Weight Capacity120 kg
Ergonomic FeaturesAdjustable lumbar support, adjustable armrests, synchro-tilt mechanism, seat depth adjustment

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