Oki ES5442 - Troubleshooting

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Troubleshooting

If the STATUS Button on the Operator Panel Lights Up or Flashes

Print Problems

About Problems with Printing Results

Problems about Software

Problems on the Machine or Paper

AirPrint Problems

Google Cloud Print Problems

Main Page

Table of Contents3
Basic Operations7
How to Customize the Touch Panel8
Setting a Home Icon on the Home Screen8
Functions that Can be Set to a Home Icon on the Home Screen9
Adjusting Brightness of the Touch Panel10
Adjusting the Touch Position of the Touch Panel11
Setting Output Destination12
Output Tray12
Rear Output Tray13
Adjusting Volume15
Checking the Information of the Machine16
Printing a Report to Check16
Checking the Status on the Operator Panel17
Easy Setup18
Job Macro20
Registering a Frequently-Used Setting as a Macro20
Using a Registered Macro22
Editing a Macro Title22
Checking the Macro Content23
Deleting a Registered Macro23
Print24
Printing on Various Types of Paper25
Printing on Envelopes25
Printing on Labels28
Printing on Long Paper29
Printing on Custom Size Paper31
Printing with Various Settings from a Computer33
Printing Manually One by One33
Enlarging or Reducing to Fit the Specified Paper Size35
Printing Only the Cover from a Different Tray36
Making a Booklet37
Dividing a Document to Print on some Sheets for Making a Poster38
Adding Semi-Transparent Text (Watermarks)38
Overlaying Forms or Logos (Overlay)39
Outputting a Document to a File Instead of Printing on Paper41
Storing Frequently-Printed Documents in the Printer41
Printing E-Mail Attachment Files43
Saving Paper, Saving Toner44
Printing on both Sides of Paper (Duplex Printing)44
Saving Toner45
Combining Multiple Pages Onto One Sheet of Paper46
Adjusting Color on the Computer48
Printing Color Data in Grayscale48
Using Color Matching on Printer Driver49
Simulating Printing Results for Ink50
Color Separation51
Correcting Color Registration Error Manually52
Correcting Density Manually54
Adjusting Color Balance (Density)55
Adjusting Color with Software56
For a Better Finish57
Enhancing Photos57
Printing with a Specified Resolution58
Emphasizing Fine Lines59
Specifying the Font to Use60
Changing Black Finish61
Eliminating White Gap between Text and Background (Overprinting Black)62
Useful Functions64
Collating a Multiple Page Document in Units of Copies64
Printing from the Last Page of a Document65
Selecting a Tray Automatically for the Specified Paper66
Switching to Another Paper Feed Tray Automatically When a Tray Runs out of Paper67
Changing the Default Settings with a Printer Driver69
Saving Frequently-Used Settings in the Printer Driver to Use69
Storing Print Data in this Machine before Printing70
Printing Without Opening a PDF File (PDF Print Direct)71
Printing Data in USB Memory72
Printing Confidential Document74
Encrypting the Print Data and Setting a Password before Printing (Private Print)74
Maintenance76
Replacing Maintenance Parts77
Replacing the Belt Unit77
Replacing the Fuser Unit80
Cleaning each Part of the Machine83
Cleaning the Surface of the Machine83
Cleaning the Paper Feed Rollers (Tray 1/Tray 2/Tray 3)84
Cleaning the Paper Feed Rollers (MP Tray)85
Updating Installed Drivers87
Updating the Printer Driver (Windows)87
Updating the Printer Driver (Mac os X)88
Removing Installed Driver89
Removing the Printer Driver (Windows)89
Removing the Printer Driver (Mac os X)90
Updating Firmware91
Initializing Memory and Settings92
Initializing Flash Memory92
Initializing the Settings of the Device93
Troubleshooting94
If the STATUS Button on the Operator Panel Lights up or Flashes95
Print Problems96
Network Connection Problems96
Wireless LAN Connection Problems97
USB Connection Problems98
About Problems with Printing Results99
Table of Problems with Printing Results99
Vertical White Lines Appear101
Printed Images Are Fading Vertically101
Printed Images Are Light102
White Spots and Lines Appear102
Dew Condensation Appears on Printed Paper103
Vertical Lines Appear103
Horizontal Lines and Spots Appear Periodically104
White Area on Paper Is Lightly Stained104
The Periphery of Characters Is Smudged105
The Entire Paper Area Is Lightly Stained When Printing on Envelopes or Coated Paper105
Toner Comes off When Printed Paper Is Rubbed106
Uneven Gloss106
Black or White Dots Appear107
Dirt Is Printed107
The Entire Page Is Printed Black108
Nothing Is Printed108
White Patches Appear109
The Peripheral Area of the Page Is Dirty109
Color of the Printed Image Is Not What You Expect110
Solid Printing of CMY 100% Is too Light110
Problems about Software111
Problems on Configuration Tool111
Problems on a Web Browser112
Printer Problems on a Windows PC112
Problems on the Machine or Paper113
Problems on the Machine113
Problems on Paper116
If a Power Failure Occurs117
Before Relinquishing Your Device118
Airprint Problems119
Google Cloud Print Problems120
Operating Management/ Specifications122
Administrator Setup123
Changing Admin Setup123
Print from USB Memory Setup124
Print Setup124
Network Menu129
Configure Home Screen131
Manage Unit132
User Install134
Management Software135
User Authentication (Access Control)136
Preparation (for Administrator)137
Log in to this Machine143
Printing from a Computer144
Registering IC Card Information147
Account Management148
Enabling Account Management148
Setting a Number of Points to each Account150
Creating a Shared Account151
Setting Paper Size Points/Toner Points153
Printing When Account Management Is Enabled155
Precautions When Operating156
Moving/Transporting this Machine157
Moving this Machine157
Transporting this Machine158
Network159
Airprint160
About Airprint (Print)160
Setting Airprint (Print)161
Registering the Machine in a Computer (Mac os X)162
Printing with Airprint (Print)163
Google Cloud Print166
About Google Cloud Print166
Setting Google Cloud Print167
Printing with Google Cloud Print173
Checking Google Cloud Print Registrations174
Checking or Changing the Use of Cloud Service Settings175
Deleting the Registered Information176
Checking that Deletion Is Complete177
About Importing the CA Licenses of the Proxy Server179
Network-Related Software180
Network Settings181
Initializing the Network Settings182
Network Problems183
Utility Software184
List of Utility Software185
Windows Utilities185
Mac os X Utilities186
Installing Software187
For Windows187
For Mac os X190
Web Page of this Machine191
Open the Web Page of this Machine191
Log in as the Administrator192
Changing the Administrator Password (Web Page)194
Checking or Changing the Settings of this Machine194
Encrypting Communication with SSL/TLS196
Using IPP197
Encrypting Communication with Ipsec198
Limiting by Using an IP Address (IP Filtering)201
Limiting by Using a MAC Address (MAC Address Filtering)202
E-Mail Alert202
Using Snmpv3203
Using IEEE802.1X (Wired LAN)204
Setting IEEE802.1X (Wireless LAN)205
Setting the LDAP Server207
E-Mail Setup (Web Page)208
Setting Power Save Mode (Web Page)208
Setting Sleep Mode (Web Page)209
Setting Auto Power off Mode (Web Page)209
JOB MACRO (Web Browser)210
About Items that Can be Set or Checked211
Color Correct Utility215
Changing Palette Color215
Changing Gamma Value or Hue217
Printing in Adjusted Color Settings218
Saving Color Correction Settings219
Importing Color Correction Settings219
Deleting Color Correction Settings220
Color Swatch Utility221
Printing Color Swatch221
Using Wired LAN and Wireless LAN at the same Time (Only When the Wireless LAN Module Is Mounted) Customizing the Color Swatch222
Printing a File with the Color You Want222
PS Gamma Adjuster Utility223
Registering an Adjusted Halftone223
Printing with a Registered Halftone224
Configuration Tool225
Registering this Machine225
Starting Configuration Tool226
Checking the Status of this Machine226
Cloning Settings227
Displaying the Alert Info227
Setting the Network231
Registering ICC Profile233
Registering Forms (Form Overlay)233
Checking the Free Space in Memory/Hard Disk Drive234
Registering a User Name and Password235
Removing this Machine236
Descriptions of Screens for Configuration Tool237
OKI LPR Utility240
Starting OKI LPR Utility240
Registering a Device to OKI LPR Utility241
Checking the Status of a Registered Device242
Forwarding Print Jobs to a Registered Device242
Printing the same Document from the Registered Multiple Devices243
Opening the Web Page of the Registered Device244
Following the IP Address of the Registered Device Automatically244
Setting the Web Port Number of the Machine245
Sending a File to a Device that Is Registered in OKI LPR Utility245
Deleting an Unnecessary Print Job246
Uninstalling OKI LPR Utility (Uninstall)246
Network Extension247
Showing Printer Properties247
Checking the Settings of the Machine248
Set Options Automatically249
Uninstall the Utility249
Network Card Setup (Mac os X)250
Setting the IP Address250
Configuring Web Settings251
Quitting Network Card Setup251
Print Job Accounting Client252
For Windows252
For Mac os X254

Oki ES5442 - Troubleshooting

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