English
User’s Guide 17
Software problems
Your software (operating environment, applications
and printer drivers) controls the printing process. Make
sure you have selected the right driver for use with your
printer. See your software documentation for more
information.
Pages curl
excessively.
Printing on wrong side of
paper.
Turn paper over in tray.
(Note arrow on paper
package). Install paper
print side down in tray.
Moisture in paper.
Improper storage.
Avoid storing paper in
areas of excessive
temperature and
humidity. Store paper in
protective wrapping.
High humidity. Recommended operating
humidity: 20–80%
Symptom Problem Solution
Symptom Problem Solution
Printing is garbled. Incorrect driver is
installed.
Install an appropriate
driver.
Printer’s output is
below rated speed.
Much of the printing
delays will be caused
by your application.
Sometimes purely text
documents will print
slowly depending on
the selected fonts and
how they are
transferred to the
printer.
For maximum speed,
use text in your
document with fewer
fonts.
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