Troubles Shooting
Trouble Reason Solution
No indicator LED lights
on power supply
Power failure
· Open the cover of machine
body; check if the fuse of
220V/110V
power is burned down.
· Open the outer crust and
check if happens 220V or
110V power fuse blowout.
The remote control doesn’t
work
Failure of remote
control
· Connect the port “door
opening signal” with the
public port “GND” by the
wire; if the side of door
opening is not allowed,
check the machine power; if
the signal of door opening is
accepted, further check as
per the following steps:
1. If the indication light is on
when the key of remote
control is pressed; if out,
replace with the same kind
of battery after opening the
rear cover.
2.Re-learn the code of
remote code; if it still
doesn’t work, check if the
receiver or remote control
doesn’t work
Door knock 1. The brake doesn’t
work well;
2. Too small of
distance of
damping speed
3. Too fast door
closing
· Turn up the braking force
(Option E)
· Increase the damping close
distance (Option 6)
· Slow down the speed of door
closing
Door open not in place 1. The angle is not
well adjusted;
2. The signal of door
opening is sent
before the powering
on and resetting;
· Adjust the angle of door
opening (Option B)
· Reclose the power; close the
door and then power on;
send the signal of door
opening after 60s
Door in unclosed state 1. The angle to be
· Decrease the angle of door