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Error codes on the display
Error code Steps
ER1
1. Check if the desk is overloaded. If so,remove the
items on the desktop, and disconnect the power. If
not, only disconnect the power.
2. Wait for 10 s then reconnect the cord.
ER2/HOT
The system has experienced above-normal
temperature. So, allow your desk to cool down and
remain idle for approximately 20 minutes. Never turn
off the power during the process.
ER3/ER4/ER5
1. The system has experienced unusual electrical
problems. Firstly, disconnect the motor cords and
power.
2. Wait for 10 s then reconnect the cords.
3. Press and hold the down button until the image
appears, and continue to press the button. The desk
will move down and then raise a little bit. (Make sure
you never release the button during the process.)
4. Release the button after the movement stops.
Control panel problems
If the control panel does not respond or you cannot adjust the desk, contact
customer service . First, check that the desk is properly connected to the
power supply.
The lifting columns are not working.
If the desk does not work, after conrming the control panel works properly,
please turn the power off, and restart the system. If it still does not work,
contact customer service.
0vercurrent protection
In addition, an over-current protection mode has been also programmed in this
system. When the electricity is over rated specication, the system will enter
this mode. The desk will lower approximately 30mm and stop with the height
displayed if the mode activates. This is only an introduction of the function of
the downward movement. No trouble shooting is required when this happens.
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