99
Troubleshooting your system
8
What it means
One of the following may
apply:
• Not enough blood or
control solution was
applied or more was
added after the meter
began to count down.
• The test strip may have been damaged or moved
during testing.
• The sample was improperly applied.
• There may be a problem with the meter.
What to do
Repeat the test with a new test strip; see page50 or
page67. If the error message appears again, contact
Customer Service. Contact OneTouch
®
Customer
Service at HK: (852) 2735 8262. MY: 1800 88 3338.
SG: +65 64157282.
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