OneTouch Ultra Plus Flex User Manual

92
8 Troubleshooting your
system
Error and other messages
The OneTouchUltra Plus Flex
™
Meter displays messages
when there are problems with the test strip, with
the meter or when your glucose levels are above
33.3mmol/L or below 1.1mmol/L. Improper use may
cause an inaccurate result without producing an error
message.
NOTE: If the meter is on but does not operate (locks-up),
contact Customer Service. Contact OneTouch
®
Customer
Service at HK: (852) 2735 8262. MY: 1800 88 3338. SG:
+65 64157282.
What it means
You may have a very
low blood glucose level
(severe hypoglycaemia),
below 1.1mmol/L.
NOTE: When your glucose result is below 1.1mmol/L,
both the LO and the Range Indicator Arrow will flash on
the meter screen.
What to do
This may require immediate treatment. Although this
message could be due to a test error, it is safer to treat
first and then do another test. Always treat according to
your healthcare professional's recommendations.

OneTouch Ultra Plus Flex Specifications

General

Display Type	LCD
Connectivity	Bluetooth
Test Time	5 seconds
Sample Size	0.4 μL
Measurement Range	20 to 600 mg/dL
Memory	500 tests
Automatic Shutoff	Yes (after 2 minutes of inactivity)
Operating Conditions	10% to 90% RH
Storage Conditions	Humidity: 10 to 90% RH