101
Troubleshooting your system
8
What it means
There is not enough battery
power to perform a test.
What to do
Replace the battery immediately.
What it means
No result in memory, such
as the first time use or
when you have chosen to
delete all the results after
downloading to a computer.
What to do
Contact Customer Service to report this occurrence,
unless this is your first use of the meter. You can still
perform a blood glucose test or control solution test and
get an accurate result. Contact OneTouch
®
Customer
Service at HK: (852) 2735 8262. MY: 1800 88 3338.
SG: +65 64157282.
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