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Message What it means What to do
Understanding
error messages
No result in memory,
such as the first time use
of the meter.
or,
Your meter was unable to
recall this result.
You can still perform a blood
glucose test and get an accurate
test result. Contact Customer
Care to report this occurrence if
this is not your first time use of
the meter.
Error message could be
caused either by a used
test strip or a problem
with the meter.
Repeat the test with a new
test strip; see pages 22–23.
If this message continues to
appear, contact Customer
Care.
Error message indicates
there is a problem with
the meter.
Do not use the meter. Contact
Customer Care.
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