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There may be a problem
with the test strip.
For example, it may
have been damaged or
moved during testing.
or,
The sample was
improperly applied.
or,
There may be a problem
with the meter.
If you tested in a normal or
warm environment, repeat the
test with a new test strip; see
pages 22–23. If this error
message appears again,
contact Customer Care.
If you applied the blood
incorrectly, review pages 22–23
on blood application and repeat
the test with a new test strip. If
the error message appears
again, contact Customer Care.
If this error message appears
again, contact Customer Care.
Message What it means What to do
Understanding
error messages
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