Onkyo
USA
Corporation Limited Consumer Warranty (USA)
PLEASE RETAIN YOUR
ORIGINAL
BILL
OF
SALE AS YOU
WILL
NEED
TO
PRESENT
IT
SHOULD
YOU REQUIRE SERVICE
UNDER
THIS WARRANTY.
Onkyo
USA
Corporation
(hereinafter
referred
to
as
Onkyo)
hereby
warrants
all
Onkyo
brand
products
PURCHASED
DIRECTLY
FROM
Onkyo
OR
FROM
AN
INDEPENDENT
Onkyo
AUTHORIZED
DEALER
in
the
UNITED
STATES,
in
accordance
with
the
following
terms
and
conditions:
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(from date
of
purchase):
New
Products:
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RZ
series
Receivers
and
Amplifiers
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Refurbished Products:
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RZ
series
Receivers
and
Amplifiers
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SCOPE
OF
WARRANTY
From
the
date
of
original consumer purchase and
for
the
respective periods specified above, Onkyo agrees
to
repair,
at
its sole expense, all Onkyo brand
products purchased directly
from
Onkyo
or
from an Independent Onkyo Authorized Dealer, which are defective
in
material and/
or
workmanship
during
ordinary consumer use. Repairs may
be
completed using
new
or
refurbished parts
that
meet
or
exceed Onkyo specifications
for
new
parts. Onkyo,
at
its sole
discretion, may replace a product,
with
a refurbished
or
reconditioned
unit
having comparable features and a limited consumer warranty.
EXCLUSIONS:
IF
YOU
PURCHASE
AN Onkyo
BRAND
PRODUCT
FROM
AN
UNAUTHORIZED
DEALER,
YOUR
Onkyo
WARRANTY
MAY
NOT
BE
VALID,
please use our authorized dealer locator.
This Warranty does
not
apply
with
respect
to
or
cover
the
following:
1.
Defects
or
damage caused
by
accident, fire/smoke,
flood/water
damage,
power
surge (or related electrical abnormalities},
lightn
i
ng
or
other
acts
of
nature.
2.
Defects
or
damage caused
by
abuse, misuse, negligence, accident, unauthorized
product
modification
or
service,
or
failure
to
observe
the
instructions
contained
in
the
manual furnished
at
the
time
of
original purchase.
3.
Deterioration/failure due
to
corrosive atmosphere, including
but
not
limited
to
; smoke, high
humidity
or
extreme temperature.
4. Damage caused
during
shipment
or
handling.
5.
Products purchased
from
anyone
other
than
Onkyo
or
an Independent Onkyo Authorized Dealer.
If
you are uncertain
as
to
whether
a dealer
is
author
ized,
please contact Onkyo's Customer Relations
Department
or
check
the
Dealer
and
Service Locator.
6.
Products
that
have had
their
serial numbers altered
or
removed.
7.
Products purchased
in
"AS
IS"
condition
or
noted
as
"DEMO'; "
DISPLAY';
"
OPEN
BOX
';
or
"
CLEARANCE'
'.
8. Products
that
have been altered
or
repaired by anyone
other
than Onkyo
or
an Onkyo authorized independent service station
in
a manner
that
has
affected
their
performance, stability
or
reliability.
9.
Accessories attached
to
or
to
be used
with
Onkyo products, such
as
antennas, batteries, cables, etc.
10. Any
product
attached
to
or
used
with
the
Onkyo Product.
11. Packing materials and cosmetic items.
12. Parts which have prescribed useful lives
dependent
upon
the
degree
of
their
use, such
as
styli, cassette heads, idler wheels, batteries, etc.
13
. Installation and removal
of
Onkyo products, setup, adjustments
or
signal reception issues.
14. Maintenance, cleaning
or
periodic check-ups.
15. Adjustments
or
alterations required
for
compatibility
with
conditions pertaining
to
foreign countries.
OBTAINING
WARRANTY
SERVICE:
To
obtain warranty service, take
or
ship
your
Onkyo
product
to
an Onkyo Authorized Independent Service Center,
together
with
a
note
describi{lg
your
complaint and your copy
of
the
dated purchase receipt. Repairs are
not
performed
at
our
headquarters; all repairs
must
be
performed
by
our
Onkyo
Authorized Independent Service Centers. For a list
of
Onkyo Authorized Independent Service Centers please
go
to; www.onkyousa.com, under,
Support
.
Please
also include in any mailing; a contact name, address and email address
or
telephone
number.
If
you choose
to
ship
your
Onkyo
product
to
an Onkyo
Authorized Independent Service Center, all shipping arrangements
must
be
made
by
you and all shipping charges and insurance
must
be
fully
prepaid. Any
Onkyo
product
shipped in its entirety
must
be properly packaged
to
avoid shipping damage. Any shipping damage incurred
as
a result
of
improper
or
insufficient packaging
will
be
the
responsibility
of
the
shipper. Onkyo
will
pay all return shipping charges
for
Onkyo products
that
have been serviced
under
this warranty. Any service
or
repair
for
items
not
covered
by
this
limited
warranty shall
be
at
the
Authorized Independent Service Center's rates and terms
then
in effect. Contact an Onkyo Authorized Independent Service Center
for
details.
LIMITATIONS:
Onkyo
makes
this
warranty
subject
to
the
following
limitations
:
1. This limited Warranty
is
valid
only
within
the
continental United States
of
America, Hawaii and Alaska.
To
be
covered
by
this warranty
the
Onkyo
product
concerned must have been purchased directly
from
Onkyo
or
an Independent Onkyo Authorized Dealer and
the
person seeking warranty service
must
reside
in
one
of
the
states
of
the
United States
of
America
or
in
the
District
of
Columbia. This warranty extends
only
to
the
original retail purchaser and
cannot
be
transferred
to
anyone.
2.
Onkyo
SHALL
HAVE
NO
LIABILITY
WHATSOEVER
FOR
SPECIAL,
INCIDENTAL
OR
CONSEQUENTIAL
DAMAGES
.
THE
RESPONSIBILITY
OF
Onkyo
UNDER
THIS
WARRANTY
SHALL
BE
LIMITED
TO
THE
REPAIR
OR
REPLACEMENT
OF
DEFECTIVE
Onkyo
PRODUCTS
BY
Onkyo
OR
ITS
AUTHORIZED
INDEPENDENT
SERVICE
CENTERS
.
3.
This warranty
is
valid
only
with
respect
to
repairs affected
by
Onkyo
or
an Onkyo authorized
independent
service center.
4. ALL
WARRANTIES
OTHER
THAN
THE
EXPRESS
WARRANTY
HEREIN
CONTAINED
INCLUDING
BUT
NOT LIMITED
TO
ANY IMPLIED
WARRANTY
OF
MERCHANT
AJllLITY
OR
FITNESS
FOR
A
PARTICULAR
PURPOSE
ARE
LIMITED
IN
DURATION
TO
THE
APPLICABLE
WARRANTY
PERIOD
SET
FORTH
ABOVE.
Some states
do
not
allow limitations
on
how
long an implied warranty lasts and some states
do
not
allow
the
exclusion
or
limitation
of
incidental
or
consequential damages, so
the
above limitations
or
exclusion may
not
apply
to
you. This warranty gives you specific legal rights and you
may
also have
other
rights
that
vary
from
state
to
state.