onsenproducts.com
onsenproducts.ca
800-996-5559
support@onsenproducts.com
ENGLISH
WATER HEATER DOES NOT TURN ON BUT CLICKS ARE AUDIBLE
Ensure the LP gas tank is not depleted.
Check for debris in the water heater’s gas inlet and the opening of the
gas regulator hose connected to the inlet. The presence of debris may
prevent gas from owing normally into the water heater.
The solenoid may be defective. Please contact Onsen at:
support@onsenproducts.com or 800-996-5559.
WATER HEATER TURNS OFF AFTER APPROXIMATELY 10 SECONDS
The water temperature sensor may be defective. Please contact Onsen
at support@onsenproducts.com or 800-996-5559.
WATER HEATER TURNS OFF AT VARIOUS TIME INTERVALS
The water heater is equipped with a water temperature sensor that, for
safety purposes, will turn o the ame when 50 °C is reached. To restart
the water heater, turn the showerhead to the OFF position to stop the
water from owing and then turn the showerhead to the ON position to
re-activate water ow and the unit will restart normally.
In high wind environments, the ame may be extinguished by wind en-
tering the casing. Test the water heater in an area with little to no wind.
Verify the water heater is connected to a sustained 10 – 80 PSI water
pressure source. Sudden drops in water pressure by a water pump or
municipal water source may cause the ame to be extinguished. Test
the water heater by connecting to an alternate water pressure source.
If the water heater operates normally then, it means that the irregular
water pressure in the previous setup is at fault.
To Next Page
Loading...
