Orbit X304 - Domestic Warranty Terms and Conditions; Warranty Coverage Details; Items Not Covered by Warranty

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D
omesc Warranty Terms and Condions
O
rbit warrants ORBIT X304 Smith Funconal Trainer free from defects in material and workmanship unde
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n
ormal use at home. Any use in commercial, instuonal or rental will void this warranty. Warranty perio
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b
egins from date of purchase. Only the person on original purchase invoice and/or warranty card is covered. I
t
i
s non-transferrable.
O
ur goods come with consumer guarantees that cannot be excluded under the Australian Consumer Law. Yo
u
a
re entled to a replacement or refund for a major failure and can ask for compensaon for any drop in valu
e
o
f goods or service. You are also entled to have the goods repaired or replaced if the failure does no
t
a
mount to a major failure. Please discuss with Orbit Service department or refer to ACL for details o
f
c
onsumer guarantees.
W
arranty Registraon and Claim Procedures
W
arranty commitments are valid only with a completed warranty card that is returned within 15 days fro
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ate of purchase or registered online with Orbit Fitness that includes the product serial number (wher
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a
pplicable) and details of purchase as in aached sheet. Proof of purchase in the form of tax invoice from a
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O
rbit store, Orbit Online, Orbit authorised dealer or distributor will be required when raising a warranty claim.
T
o lodge a warranty claim, have your purchase details handy and contact Orbit Service department durin
g
b
usiness hours at 28 Fellowship Road, Gnangara, WA 6077 in person or via post, by telephon
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0
061-8-62413026 or by e-mail service@orbiitness.com.au within the warranty period. Customer may b
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equested to return defecve or damaged product to Orbit service department or to the Orbit store that th
e
p
roduct was purchased from. Whereas a product is too big or heavy for customer to handle, an on-site servic
e
c
all can usually be organized. However, this may incur a call-out fee when the claim is lodged outside th
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abour cost warranty period. Orbit reserves the right to charge customer labour, parts and call-out fee if i
t
e
stablishes that a warranty claim is not valid. Please refer to “items not covered”.
W
hat is covered
M
etal structure frame: 2 years limited warranty (excl rust and paint)
M
echanical parts: 1 year limited warranty (incl bearing, bushing)
W
ear and tear parts: 1 year on pulley and steel cable
6 months on foam, upholstery, handle straps etc.
L
abour cost 1 year limited warranty
I
tems Not Covered
T
his warranty does not apply to any failure of the product, or any parts of the product, due to alteraons,
m
odificaons, misuse, abuse, negligence, accident, incorrect assembly or improper maintenance. Faults as
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esult of installaon by Orbit staff must be reported within 7 days, as do concerns, quesons aroused during or
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er installaon by customer. Failure to follow warning in the owners manual, or warning sckers placed on