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XI) Troubleshooting
There's no display
-Are the batteries properly installed?
-Do the batteries need replacing?
After the ATC2K is connected to my PC, it cannot find the new drive in
the, 'My Computer' folder
-Ensure each end of the ATC2K USB cable is properly and firmly
connected.
-Ensure your USB port is working properly. Try connecting another USB
device into the port. If the other device does not work, the USB port may
have a malfunction. In this case, contact your system manufacturer or
the manufacturer of your USB card.
such as outdoors, the actual time available will be less than under
low-contrast conditions, such as indoors.
I can't play the video footage on my television
-Ensure each end of the AV cable is properly and firmly connected to
ATC2K and to your television.
-Ensure the ATC2K and television are both turned on.
Some captured video footage cannot be found when SD card is inserted
-The video footage may be stored on the internal memory. Connect the
ATC2K to your PC without an SD card, and it will show the files
in the internal memory
The sound is very low or there is no sound
- Ensure the audio is on by following the instructions in the Sound
Recording section.
- The ATC2K is specifically designed for extreme sports and is waterproof, it
is for this reason that we have made the microphone less sensitive.
I can't capture video footage
-Ensure there is enough space on the internal memory of ATC2K or the
SD card; the display will tell you how much time there is left for video
recording.
-Ensure the SD card is not locked. The letters “Err” will be displayed if
the SD card is locked.
The remaining time is not accurate
-The remaining time is an estimate.
-The remaining time depends not only on the time recorded, but on the
color density of the video footage. Under conditions with high contrast,
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