OSD Audio | Brea, CA. | osdaudio.com
srt4 gen2 man. 5/24
Warranty Info
All OSD BLACK electronics products have a (2) year Limited Warranty against defects in materials and workmanship.
Proof of purchase must accompany all claims. During the warranty period OSD AUDIO will replace any defective part
and correct any defect in workmanship without charge for either parts or labor OSD AUDIO may replace returned
speakers with a product of equal value and performance. In such cases, some modication to the mounting may be
necessary and are not OSD AUDIO’s responsibility.
For this warranty to apply, the unit must be installed and used according to its written instructions. If necessary, repairs
must be performed by OSD AUDIO. The unit must be returned to OSD AUDIO at the owner’s expense and with prior
written permission. Accidental damage and shipping damage are not considered defects, nor is damaged resulting from
abuse or from servicing performed by an agency or person not specically authorized in writing by OSD Audio
OSD AUDIO sells products only through authorized dealers and distributors to ensure that customers obtain proper
support and service. Any OSD AUDIO product purchased from an unauthorized dealer or other source, including
retailers, mail over dealers and on-line sellers will not be honored or serviced under existing OSD AUDIO warranty
policy. Any sale of product by an unauthorized source or other manner not authorized by OSD AUDIO shall void the
warranty on the applicable product.
Damage to or destruction of components due to application of excessive power voids the warranty on those parts. In
these cases, repairs will be made on the basis of the retail value of the parts and labor. To return for repairs, you must
email customer service at RMA@audiogeargroup.com for a Returned Merchandise Authorization (RMA) number# then
the unit must be shipped to OSD AUDIO at the owner’s expense, along with a note explaining the nature of service
required. Be sure to pack the unit(s) in a corrugated container with at least 3 inches of resilient material to protect the
unit from damage in transit.
This Warranty Does Not Cover:
Damage caused by abuse, accident, misuse, negligence, or improper operation (installation) • Any products that have
been altered or modied • Any product whose identifying number of decal, serial #, etc. has been altered, defaced or
removed • Normal wear and maintenance.
WARRANTY
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