10
Coffee does
not come out
Coffee comes
out around
the edge of the
filter holder
No steam is
generated
Milk is not
foamy after
frothing
Coffee comes
out too quickly
Coffee is
splattering out
of frothing tube
• No water in reservoir
• Coffee grind is too fine
• Too much coffee in the filter
• Cap is not secure, steam is escaping
• Appliance was not turned on
or plugged in
• Coffee has been tamped/
compressed too much
• Filter holder not rotated
to full lock position
• Coffee grounds around the filter
basket rim
• Too much coffee in the filter basket
• Water reservoir is empty
• Too much water in the reservoir –
no room for steam
• Appliance is not turned on
• Frothing tube is blocked
• Ran out of steam
• Milk is not cold enough
• Ground coffee is too coarse
• Not enough coffee in filter basket
• Water tank is empty or low,
not enough pressure
• Add water
• Grind coffee medium ground
• Fill filter only to 4-cup mark
• Tighten cap
• Plug unit into electrical outlet.
Turn on
• Refill filter basket with coffee
DO NOT TAMP
• Rotate filter holder to full lock
• Wipe off rim; fill only to 4-cup
mark
• Fill only to 4-cup mark
• Fill reservoir with correct
amount of water. See Page 5
and 6
• Empty some water from
reservoir. See Page 8
• Turn on unit with control knob
• Following frothing stage,
operate frothing function for
1 – 2 seconds to extract
excess milk. Or, turn off unit,
allow unit to cool, unplug
unit and clean out frothing
tube with a needle or
toothpick
• Pour in the required amount
of water to make cappuccino.
See Page 7
• Chill milk and frothing pitcher
prior to making cappuccino
• Use a finer grind
• Use more coffee
• Once unit has cooled, use
more water to brew espresso
PROBLEM CAUSES SOLUTIONS
PROBLEMS AND CAUSES