PROBLEMS AND CAUSES
PROBLEM CAUSES SOLUTIONS
• Add water
• Grind coffee medium ground
• Fill filter only to 4 cup mark
•Tighten cap
• Plug unit into electrical outlet.
Turn on
• Refill filter basket with coffee.
DO NOT TAMP
• Rotate filter holder to full lock
• Wipe off rim; fill only to 4 cup
mark
• Fill only to 4 cup mark
• Fill reservoir with correct amount
of water. See Page 7
• Empty some water from reservoir.
See Page 8
•Turn on unit with control knob
• Following frothing stage, operate
frothing function for 1 – 2 seconds
to extract excess milk. Or, turn off
unit, allow unit to cool, unplug
unit and clean out frothing tube
with a needle or toothpick.
• Pour in the required amount
of water to make cappuccino.
See Page 8
• Chill milk and frothing pitcher
prior to making cappuccino
• Use a finer grind
• Use more coffee
• Once unit has cooled, use more
water to brew espresso
Coffee does
not come out
Coffee comes
out around
the edge of the
filter holder
No steam is
generated
Milk is not
foamy after
frothing
Coffee comes
out too quickly
Coffee is splat-
tering out
of frothing tube
• No water in reservoir
• Coffee grind is too fine
•Too much coffee in the filter
• Cap is not secure, steam is escaping
• Appliance was not turned on
or plugged in
• Coffee has been tamped / com-
pressed too much
• Filter holder not rotated
to full lock position
• Coffee grounds around the filter
basket rim
•Too much coffee in the filter basket
•Water reservoir is empty
•Too much water in the reservoir –
no room for steam
• Appliance is not turned on
•Frothing tube is blocked
• Ran out of steam
• Milk is not cold enough
•Ground coffee is too coarse
• Not enough coffee in filter basket
•Water tank is empty or low,
not enough pressure
13
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