Oster BVSTDC4411 - Troubleshooting Your Coffee Maker

English-11
Your coffee maker has been carefully designed to give you many years of trouble-
free service. In the unlikely event that your new coffee maker does not operate
satisfactorily, please review the following potential problems and try the steps
recommended BEFORE you call or take it to an Authorized Oster
®
Service Center.
PROBLEM POSSIBLE CAUSE SOLUTION
The brew now “Colar
Ahora” light does not light
up
•Theapplianceisunplugged.
•There’sapoweroutage.
•Plugunitin.
•Waitforpowertoberestored.
The coffee is not brewing •Theapplianceisunplugged.
•There’sapoweroutage.
•Notenoughwaterinwater
reservoir.
•Thelterbasketisnotproperly
inserted.
•Thethermalcarafeisnot
placed all the way on the
platform.
•Plugunitin.
•Waitforpowertoberestored.
•Fillwaterreservoirabove
minimum level marking.
•Insertlterbasketcorrectly.
•Placethermalcarafecorrectly
on platform.
The coffee maker only
brews water
•Therearenocoffeegroundsin
thelterbasket.
•Addthedesiredamountof
coffeetothelter.
The coffee maker brews
slowly
•Thecoffeemakerneeds
cleaning.
•Cleancoffeemakeras
described in “cleaning and
maintaining” section.
The filter basket overflows •Thelterbasketisnotproperly
inserted.
•Thethermalcarafeisnot
placed all the way on the
platform.
•Toomanycoffeegroundswere
placeinthelter.
•Thethermalcarafewas
removed from the platform for
more than 30 seconds.
•Insertlterbasketcorrectly.
•Placethermalcarafecorrectly
on platform.
•Removelteranddiscard
ground.Ifusingpaperlter,
replace it. If using permanent
lter,rinseit.Beginbrewing
process again.
•Turnoffandunplugtheunit.
Allow it to cool. Wipe up spill
The coffee is not hot •Thereisapoweroutage. •Waitforpowertoberestored.
The coffee tastes bad •Coffeegroundsotherthanfor
an automatic drip coffee maker
was used.
•Thegroundcoffee-to-water
ratio was unbalanced.
•Thecoffeemakerneeds
cleaning.
•Usecoffeegrounds
recommended for automatic
drip coffee makers.
•Usecorrectgroundcoffee-to-
water ratio.
•Cleancoffeemakeras
described in “Maintaining your
coffee maker” section.
The grounds are in the coffee •Thelterisnotproperlyseated
in the basket.
•Theltercollapsed.
•Seatlterproperlydescribed
withinthelterbasket.
•Removelterandreplace.
The“brewnow”ledisashing
fast
•Thermalcarafeisnotplacedall
the way on the platform.
•Notenoughwaterinwater
reservoir.
•Placethermalcarafecorrectly
on platform.
•Fillthewaterreservoirabove
minimum level marking.
TROUBLESHOOTING YOUR COFFEE MAKER