Oster BVSTDCEJX36 - Troubleshooting Your Coffee Maker

English-11
Your coffee maker has been carefully designed to give you many years of trouble-
free service. In the unlikely event that your new coffee maker does not operate
satisfactorily, please review the following potential problems and try the steps
recommended BEFORE you call or take it to an Authorized Oster
®
Service Center.
PROBLEM POSSIBLE CAUSE SOLUTION
The brew now “Colar Ahora” light
does not light up
•Theapplianceisunplugged.
•There’sapoweroutage.
•Plugunitin.
•Waitforpowertoberestored.
The coffee is not brewing •Theapplianceisunplugged.
•There’sapoweroutage.
•Notenoughwaterinwater
reservoir.
•Thelterbasketisnotproperly
inserted.
•Theglassdecanterisnotplaced
all the way on the warming.
•Plugunitin.
•Waitforpowertoberestored.
•Fillwaterreservoirabove
minimum level marking.
•Insertlterbasketcorrectly.
•Placeglassdecantercorrectlyon
warming plate.
The coffee maker only brews
water
•Therearenocoffeegroundsin
thelterbasket.
•Addthedesiredamountofcoffee
tothelter.
The coffee maker brews slowly •Thecoffeemakerneeds
cleaning.
•Cleancoffeemakerasdescribed
in “cleaning and maintaining”
section.
The filter basket overflows •Thelterbasketisnotproperly
inserted.
•Theglassdecanterisnotplaced
all the way on the warming plate.
•Toomanycoffeegroundswere
placeinthelter.
•Theglassdecanterwasremoved
from the warming plate for more
than 30 seconds.
•Insertlterbasketcorrectly.
•Placeglassdecantercorrectlyon
warming plate.
•Removelteranddiscard
ground.Ifusingpaperlter,
replace it. Begin brewing process
again.
•Turnoffandunplugtheunit.
Allow it to cool. Wipe up spill.
The coffee is not hot •Thereisapoweroutage. •Waitforpowertoberestored.
The coffee tastes bad •Coffeegroundsotherthanforan
automatic drip coffee maker was
used.
•Thegroundcoffee-to-waterratio
was unbalanced.
•Thecoffeemakerneeds
cleaning.
•Usecoffeegrounds
recommended for automatic drip
coffee makers.
•Usecorrectgroundcoffee-to-
water ratio.
•Cleancoffeemakerasdescribed
in “Maintaining your coffee
maker” section.
The grounds are in the coffee •Thelterisnotproperlyseatedin
the basket.
•Theltercollapsed.
•Seatlterproperlydescribed
withinthelterbasket.
•Removelterandreplace.
The brew now “Colar Ahora” led is
ashingfast
•Glassdecanterisnotplacedall
the way on the warming plate.
•Notenoughwaterinwater
reservoir.
•Placeglassdecantercorrectlyon
warming plate.
•Fillthewaterreservoirabove
minimum level marking.
TROUBLESHOOTING YOUR COFFEE MAKER